Questions:
Question:
I need waterproof case for this product. where and how to order?
Answers:
-
Posted by on Wednesday, July 18, 2018
Elephone Mobile:
Thank you for your mail.
We will release the Elephone Camera case on our website.
Question:
Hello, I have the same freezing issue with EleCam 360. Could you be kind and help me to fixing the issue? If I need to install something to fix the issue, please send explanation, step by step of how to do that and send all necessary file/s (firmware). I am not able to find file on your website....... Waiting for your response! Thank you, Petar
Answers:
-
Posted by on Wednesday, July 18, 2018
Elephone Mobile:
Thank you for your mail.
We will release the latest firmware ROM on our website.
Question:
I have this camera since more then year. Since that time it is not usable: issue with firmware (stop recording after ~4 GB) When new firmware will be available ?
Answers:
-
Posted by on Wednesday, March 21, 2018
Elephone Mobile
Thank you for your mail.
When we get the file as you said from the official, we will update it on our website at first.
Question:
Ando buscando la.batería de la cámara, ya que no sirve la que tengo. Donde puedo comprar la ?? Saludos
Answers:
-
Posted by on Wednesday, March 7, 2018
Elephone Mobile
Thank you for your mail.
We check it for you that we do not have the battery as you said for sell.
Question:
I can't find the link for download the latest firmware of elecam360 in your site. Can you send the link? Thanks.
Answers:
-
Posted by on Thursday, March 1, 2018
Elephone Mobile
Thank you for your mail.
When we get the file as you said from the official, we will update it on our website.