Questions:
Question:
The Elecam app not working on the latest android version. Can you please update the app and share on google playstore. Thanks in advance.
Answers:
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Posted by on Sunday, August 19, 2018
Elephone Mobile:
Thank you for your mail.
We will update on our website,please check our website.
Question:
i buy new phone lg g7 the app not working all the time crashing. wht to do????
Answers:
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Posted by on Tuesday, August 14, 2018
Elephone Mobile:
Thank you for your mail.
Can you take some pictures for us?We will check it for you soon.
Question:
Hello, I bought 2 of this cameras to use on bikes but they both freeze after a while/some short videos. Only by using a clip to reset the camera starts to work again and the last video is lost . Is there a firmware upgrade to solve this?
Answers:
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Posted by on Wednesday, August 1, 2018
Elephone Mobile:
Thank you for your mail.
Can you tell us your order number?We will check it for you.
Question:
I need waterproof case for this product. where and how to order?
Answers:
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Posted by on Wednesday, July 18, 2018
Elephone Mobile:
Thank you for your mail.
We will release the Elephone Camera case on our website.
Question:
Hello, I have the same freezing issue with EleCam 360. Could you be kind and help me to fixing the issue? If I need to install something to fix the issue, please send explanation, step by step of how to do that and send all necessary file/s (firmware). I am not able to find file on your website....... Waiting for your response! Thank you, Petar
Answers:
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Posted by on Wednesday, July 18, 2018
Elephone Mobile:
Thank you for your mail.
We will release the latest firmware ROM on our website.