How to Unlock Elephone U Pro if You Forget the Password?
1.Unlock the phone with your Gmail Account
First,click on the "Forgot pattern" on the lock screen,and enter your Google Account username and password,and signed in.And then you need to create a new password to unlock youe phone.In this way,you can unlock your phone.
2. Restore it to the factory setting to remove unlock password
Note：This operation would be clear all your data in the phone
At first,power off your device,and hold the volume down key and the power/lock key at the same time for a few seconds.Then you will enter the recovery mode.You need to go into "wipe data/factory reset"by using the volume down key.Choose "Yes,delete all user data" on the device.Finally,reboot your phone,you will find your phone is unlocked.
All in all,you should pay attention to remembering your password.
Anyway,if you have any problems,please refer to our Elephone official website:http://www.elephonestore.com/elephone-u-pro-4g-lte-smartphone-128gb-blue.html