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Elephone P9000 Helio P10 MTK6755 Octa Core 4GB RAM 4G LTE Android Phone

Elephone P9000 Helio P10 MTK6755 Octa Core 4GB RAM 4G LTE Android Phone
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Regular Price: $269.90

Special Price $219.90

Availability: In stock

Elephone P9000 is the first Helio P10 Octa Core smart phone of Elephone. P9000 uses Helio P10 MTK6755 64 bit Deca Core processor, builds in 4GB RAM, owns 5.5 inch 1920 x 1080 screen, uses Android 6.0 OS and 13MP Sony IMX258 rear camera.


Elephone P9000 Mobile Phone is in stock and ready to send!

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Description

Details

Elephone P9000 Helio P10 MTK6755 Octa Core 4GB RAM 4G LTE Android Phone

Elephone P9000 is the first Helio P10 Octa Core smart phone of Elephone. P9000 uses Helio P10 MTK6755 64 bit Octa Core processor, builds in 4GB RAM, owns 5.5 inch 1920 x 1080 screen, uses Android 6.0 OS and 13MP Sony IMX258 rear camera.

Please kindly note that Elephone P9000 Helio P10 MTK 6755 Mobile come with international firmware , with Google play store, Google services and multi-languages. This item will be shipped seperately if ordered with other goods.

Elephone P9000 4G LTE Phone Features:

OS: Android 6.0 Marshmallow
CPU: Helio P10 (MT6755) Octa-Core
GPU: ARM Mali-T860 MP2 700MHz
RAM: 4GB
ROM: 32GB  support up to 256GB TF card
Band:
FDD-LTE: Band 1/3/7/8/20 (800/1800/2100/2600MHz)
TDD-LTE: Band 38/40

WCDMA: Band 1/2/5/8 (850/900/1900/2100MHz)
GSM: Band 2/3/5/8 (850/900/1800/1900MHz)
Cellular    2G/3G/4G Cat.4 Up to 150Mbps downlink,  50Mbps uplink

Sim Card: Dual micro SIM Card Dual Standby
Service Provide: Unlocked
Screen: LG LTPS capacitve touch screen OGS
Size: 5.5 Inch Ultra narrow
Resolution: 1920 x 1080 pixels

Elephone P9000 4G LTE Phone Details:

Daul Camera: OV8858 8.0 mega pixel front camera, Sony IMX258 13.0 mega pixel back camera F2.0
Video Recording Resolution    1080P Support Slow Motion
Flash    Yes,Supprt Double flas
Auto Focus    Yes,Support Laser Auto Focus
Touch Focus    Yes

Sensor: Gravity sensor / Proximity sensor / Light sensor  / Gyrometer / Hall / Breath LED / E-compass
Material:  CNC Aluminium alloy frame
Extend Card: Support 128GB TF card
Bluetooth: V4.0
WIFI: 802.11a/b/g/n(Support WiFi DISPLAY)Dual Band 2.4G/5G
GPS: A-GPS Support, Built-in GPS
FM: Support
Battery: 3000mAh
Multi-Touch: Support
Multi-Language: Support
Wireless charging    Support Wireless charging
Quick-Charge    YES,PE+ 2.5A/1.67A(5V/7V/9V)   1.25A(12V)
Video: AVI, MP4, FLV, 3GP, MOV, ASF, MPEG, RMVB, H.263, H.264, etc
Audio: MP3, AAC, WAV, etc
Earphone Interface: 3.5mm
Size: 148.4*73.2*7.3mm
Certification    CE、RoHS、WEEE、Msds、UN38.3

Elephone P9000 4G LTE Phone weight:  145g

Elephone P9000 4G LTE Phone Contain:

1 x Elephone P9000
1 x Data cable
1 x English user manual

Reviews

Customer Reviews 47 item(s)

Price/Performance is awesome
Before updated my phone ~ 4 Stars
Now with all new updates 5 Stars. After the update my mobile connection is better(Germany), fingerprint is faster and battery hold longer. NFC is a nice function, too.

No problems found with the newest update. Best price and best perfomed mobilephone.
Star
Review by Christian / (Posted on 6/14/2016)
Can i use these phone in nigeria
nigeria
Star
Review by Ironboy / (Posted on 6/8/2016)
shipping of elephone p9000 helio P10 with leather case
good evening ,I want to buy P9000 Helio P10 along with leather case together in one shipment .Kindly advise how to get together billing and shipment .
Star
Review by obcreddy / (Posted on 5/29/2016)
Envío? España.
Cuanto tarda envío a España.gracias.
Star
Review by Vicioroot / (Posted on 5/19/2016)
Stunning phone !
Not Bad at all, I was afraid the one I received was junk, but everything OK, only one thing please to keep in mind - the battery drains hard in standby, but I beleive the company will announce SW upgrade to fix it.
AND VERY IMPORTANT : YOU WILL GET FREE TRANSPARENT SOFT BACK CASE IN PACKAGE! Don't be lazy like me and open all the parcel !
Star
Review by Gekko / (Posted on 5/9/2016)
The telephone is very good
Thanks Elephone. I received the elephone P9000 lite. Very good telephone.
Star
Review by Yusri / (Posted on 5/7/2016)
The telephone is very good
Thanks Elephone. I received the elephone P9000 lite. Very good telephone.
Star
Review by Yus / (Posted on 5/7/2016)
Excellent one....
Excellent one....
Star
Review by Vijayakrishnan / (Posted on 5/1/2016)
nice
Nice
Star
Review by oa / (Posted on 4/27/2016)
4g
does it support 4g in ireland?
Star
Review by sean / (Posted on 4/19/2016)
hi, yesterday i make payment of elephone p9000 and i would like when will be send to mozambique , maputo? thanks
I need answer about my phone elephone p9000
Star
Review by jose / (Posted on 4/12/2016)
200
promise fast post :-D :-D
Star
Review by [email protected] / (Posted on 4/12/2016)
Duty ????????
Hello. I recently bought a Elephone Pro P6000 and when I got home I had to pay another 26 euros duties. And Elephone and P9000 have to pay duty? Anticipated thanks for the answer. Greetings.
Star
Review by Mircea / (Posted on 4/3/2016)
p9000
hellos
I ordered your site a P9000 elephone unless it has been two months and I expect the status of the order and " in process " your promotion and normally finish my last My package should be ready today and send in your heading contact us many things it is part of it apply it:
Deliver Goods all over the world speed & precision
Star
Review by Goumiri / (Posted on 3/30/2016)
When will the phone get shipped
Pre-sale has already ended.. I pre-ordered one... When will the phone be shipped?
Star
Review by Zim / (Posted on 3/29/2016)
p9000
Bonjours,
Je suis du maroc,et j'ai acheté le P9000 le 9 fevrier mais même aprés la fin du presale le statut de mon telephone demeure" en cours de traitement",j'aimerai savoir avec précision quand ce telephone me sera envoyé ,car 2 mois d'attente c'est du temps et de l'argent.
Star
Review by Goumiri / (Posted on 3/29/2016)
screen quality
Does thé screen is protected by gorilla glass or something like that
Star
Review by edonkey / (Posted on 3/27/2016)
Good smartphone with useless camera
I received yesterday my elephone p9000 ordered at end of January (presale). Excepted the camera, everything is perfect and works as expected. The camera is useless, even with the last update from 15th March. I hope it will be fixed with a software update.
The Bluetooth works fine but consumes a lot of battery.
The screen is really good, GPS is quick to fix, fingerprint OK. Wifi signal is good, 4g too.
Thank you elephone, please just fix the camera ;)
Star
Review by Jm / (Posted on 3/27/2016)
LTE/noneLTE
What is the difference between the LTE version and the none LTE version, there's a £50 difference but no obvious differences except price?
Star
Review by Brew / (Posted on 3/24/2016)
question
Is this the lite version? Why is it 219 dollar and the white costs 269 dollar?
Star
Review by jamal / (Posted on 3/24/2016)
Great Phone, spares back up?
This Phone Puts Elephone up there with the best,
The one thing that concerns buyer's with new brands is spare parts, notably replacement screens,
Star
Review by Alan Penton (UK) / (Posted on 3/18/2016)
hi
just to know is it pre sale or in stock because right to picture you say in stock and under you says pre sale ...
i don't know what is good
Star
Review by yassine / (Posted on 3/2/2016)
in stock or presale
Good evening have a question? it is in stock or is it now presale.en how long the shipment with friendly gr
Star
Review by Volkan / (Posted on 2/23/2016)
stock or presale
Good evening have a question? it is in stock or is it now presale.en how long the shipment with friendly gr
Star
Review by Volkan / (Posted on 2/23/2016)
Your article was exe
Your article was exenellct and erudite.
Star
Review by Nelisiwe / (Posted on 2/18/2016)
awesome phone great looks camera
awesome super

phone better than le tv le 1s i think might be
any extra charges for delivery in india delhi ncr
Star
Review by sam / (Posted on 2/16/2016)
Stock or pre sale
HI
just to know is it pre sale or in stock because right to picture you say in stock and under you says pre sale ...
i don't know what is good
Star
Review by guigus76 / (Posted on 2/11/2016)
Thnaks for taking th
Thnaks for taking the time to post. It's lifted the level of debate
Star
Review by Emily / (Posted on 2/8/2016)
choose color
hello where i can choose the withe color?
Star
Review by Miacel / (Posted on 2/3/2016)
8 Core OR 10 Core?
Where are the 10 CORE? We waiting for 10 core...
Star
Review by Basay / (Posted on 2/3/2016)
pay customs
I must to pay customs in Germany?
Star
Review by Gena / (Posted on 1/28/2016)
Problema con el code-cupon
He hecho algo mal: me han dado un código-cupón, pero, al comprar, me dice que ya no es válido. ¿Puedo hacer algo?....
Star
Review by j / (Posted on 1/25/2016)
Need It, Want It
Really looking forward to purchase this phone, I just hope the sound is better
Star
Review by Alex / (Posted on 1/14/2016)
מדהים
טלפון אחד התותחים שראיתי בחיים, שווה קנייה!!!!!!!!
Star
Review by Lipazj1 / (Posted on 12/31/2015)
Confusion
Hi It show different core in the pages for this pone Heading says Deca and the spec says octa . Is it support Canada chatr wireless (3G (850/1900 MHz))
Star
Review by rssothy / (Posted on 12/28/2015)
Love it
May be better than apple phones... and much cheeper too
Star
Review by Scott Hoying / (Posted on 12/27/2015)
Very good if it is really the X20 CPU and Android 6.0
If it is really the X20 CPU and Android 6.0, than the phone will be great and I will buy it ASAP. But X10, Android 5.1 I'am sorry, that is fine, but no Highlight.
Star
Review by 0815 / (Posted on 12/22/2015)
gut
hoffe ich auch. werde es auch kaufen. da das P7000 grosse startschwierigkeiten hatte , hoffe ich das es besser wird
Star
Review by dickamix / (Posted on 12/2/2015)
i read
the best
Star
Review by Shimon / (Posted on 11/30/2015)
Impresion
When can we expect p9000 in sales ? Thanks a lot
Star
Review by Milan / (Posted on 11/29/2015)
Preventa
Buenos días, ayer el P9000 estaba en presale y ahora no puedo hacerlo. Cual es el motivo
Star
Review by Juanjo / (Posted on 11/28/2015)
Attendo con ansia buone nuove.
Rappresenta l'oggetto dei miei desideri. Mi appagherebbe averlo al costo indicato di $ 229,90 come indicato. Le vostre scelte trasmettono una passione di idee condivise.
Star
Review by [email protected] / (Posted on 11/28/2015)
Anxious!!!!
it's the phone i'm most looking forward to, especially since the great reviews the p8000 got.

only thing which is scaring me is the 3100mAh battery... and then not removable..... don't know why Elephone went that road since the p8000 had already a 4165mAh battery.

just hope android M can make up for it, since it's supposed to have battery saving functions.

cheers
Star
Review by Mario Jose / (Posted on 11/20/2015)
1
Ich möchte es ebenfalls haben. Kann es kaum abwarten. Die Daten versprechen ja sehr viel. Das wird ein Renner!!!!
Star
Review by Michael / (Posted on 11/19/2015)
Availability
When elephone p9000 mtk6797 DECA core gonna be in stock again.. I like to know ,can you give a dates
Star
Review by Valentine / (Posted on 11/12/2015)
Gesehen und verliebt
Als Besitzer von bisher nur high-end Geräten steht mein Entschluss fest: ich will das P9000 haben! Kann den release kaum erwarten. Wenn es dann hält was es verspricht ist alles gut!
Star
Review by Micha / (Posted on 11/11/2015)
Question
Est-ce que ce produit est trouvable en Tunisie ?
Star
Review by Hichem / (Posted on 11/9/2015)

Questions:

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Posted by Michael Papoutsidis, Thursday, June 30, 2016

Question:

I want to know please if it support Greek language, if it has OTG support, if a problem occures how can i apply my warranty, am i going to have atracking number for my package, when it will be shipped after the payment is done.

Answers:

  • Posted by Elephone Mobile on Thursday, June 30, 2016

    Elephone Mobile:

    Thank you for your mail.

    Elephone P9000 support Greek languge and support OTG.

    All our packages have tracking number, we will send you email when your package dispatched.

Posted by Grant Beeson, Wednesday, June 29, 2016

Question:

After the latest update from Elephone my Whatsapp is no longer sending or receiving messages. In order to send or receive messages I have to turn my phone off and then on again. Why is this?

Answers:

  • Posted by Elephone Mobile on Wednesday, June 29, 2016

    Elephone Mobile:

    Thank you for your mail.

    Please try to reset your mobile to factory mode and check if the problem remains.

Posted by Yamsuel Reyes , Wednesday, June 29, 2016

Question:

It is compatible with sprint??

Answers:

  • Posted by Elephone Mobile on Wednesday, June 29, 2016

    Elephone Mobile:

    Thank you for your mail.

    Elephone P9000 is not compatible with Sprint.

Posted by Sefiro, Tuesday, June 28, 2016

Question:

Where can I buy this product here in Philippines?

Answers:

  • Posted by Elephone Mobile on Tuesday, June 28, 2016

    Elephone Mobile:

    Thank you for your mail.

    Elephone P9000 is in stock and available for shipping. We support shipping to Philippines.

Posted by David Loh, Tuesday, June 28, 2016

Question:

P9000, problem ( I believe is a firmware bug ) When making a call, after number is dialed, there is NO RINGTONE , NO AUDIO on the earpiece, when placed on my ear. I have to manually activate the loudspeaker to hear audio. I have tried on the ALL the settings, but still unable to solve this problem. I am very happy with the performance of this set, only this problem, which I have. I have also done the latest updates which factory has sent out. Can you kindly advise ? ThkQ

Answers:

  • Posted by Elephone Mobile on Tuesday, June 28, 2016

    Elephone Mobile:

    Thank you for your mail.

    Please try to reset your mobile to factory mode and check again.

Posted by David Loh, Tuesday, June 28, 2016

Question:

No audio on calls dialed out. P9000 Anyone have same problem ?

Answers:

  • Posted by Elephone Mobile on Tuesday, June 28, 2016

    Elephone Mobile:

    Thank you for your mail.

    Do not worry, all Elephone P9000 has 12 months warranty. Could you tell us more details of your main problem? We will check for you.

Posted by Ray, Sunday, June 26, 2016

Question:

I have an annoying problem with GPS on my p9000. It's not accurate. It finds my location but then loses it while navigating. I've tried different SatNav apps, and I've tried a factory reset. The issue remains. Will this be solved with an OTA update? Or is this hardware related?

2 people had same question.

Answers:

  • Posted by Elephone Mobile on Sunday, June 26, 2016

    Elephone Mobile:

    Thank you for your mail.

    We will release the latest firmware soon, please try to update and check again.

Posted by yasar arabath, Sunday, June 26, 2016

Question:

will this phone available by cash on delivery?

Answers:

  • Posted by Elephone Mobile on Sunday, June 26, 2016

    Elephone Mobile:

    Thank you for your mail.

    We do not support delivery on cash for now.

Posted by simon, Sunday, June 26, 2016

Question:

After the latest update my fingerprint scanner has stopped working how can this be fixed. The problem is not that I have to input another one but it just doesn't work even if you go to the settings the pop error message says I must clear existing fingerprint but I can't access the fingerprints on my phone to delete them. Please fix this at the next update instead of me resetting the phone and losing all my data due to something you guys can fix.

Answers:

  • Posted by Elephone Mobile on Sunday, June 26, 2016

    Elephone Mobile:

    Thank you for your mail.

    Please backup all your datas before resetting. We will release on our website when next update is ready.

Posted by Julio Ernesto Martín Maldonado, Sunday, June 26, 2016

Question:

Después de haber estado comparando y barajando varias opciones, por ejemplo he visionado este vídeo https://www.youtube.com/watch?v=zmZ6bhSnQfI y he hecho una comparativa de estos dos terminales http://www.kimovil.com/es/comparar/blackview-r7,elephone-p9000 He decidido que es mucha mejor opción el Blackview R7, mas barato, mejor valorado, mas potente y con muy buena critica de la empresa, cosa que deja de desear de Elephone. Valorar vosotros mismos las opciones :)

Answers:

  • Posted by Elephone Mobile on Sunday, June 26, 2016

    Elephone Mobile:

    Thank you for your mail.

    We will release more new models, please keep expecting and be surprised.

Posted by Carlos, Sunday, June 26, 2016

Question:

Corning gorilla glas?

Answers:

  • Posted by Elephone Mobile on Sunday, June 26, 2016

    Elephone Mobile:

    Thank you for your mail.

    The screen of Elephone P9000 is 5.5″ LG, LTPS OGS screen.

Posted by Manuel, Sunday, June 26, 2016

Question:

Does the Elephone P9000 works in México with ATT and Telcel? I have 2 SIMS 1 from each of these companies...

Answers:

  • Posted by Elephone Mobile on Sunday, June 26, 2016

    Elephone Mobile:

    Thank you for your mail.

    P9000 support to work with ATT/Telcel with 2G/3G.

Posted by yasar arabath, Sunday, June 26, 2016

Question:

is this phone working in india and saudi arabia

Answers:

  • Posted by Elephone Mobile on Sunday, June 26, 2016

    Elephone Mobile:

    Thank you for your mail.

    P9000 support to work in India and Saudi Arabia.

Posted by Vishal Sharma, Saturday, June 25, 2016

Question:

Hi, I understand the battery is built in but if the performs bad or is dead then how should we get it fixed? Thanks

Answers:

  • Posted by Elephone Mobile on Saturday, June 25, 2016

    Elephone Mobile:

    Thank you for your mail.

    Do not worry, all Elephone mobiles have 12 months warranty. Any question, you can contact us.

Posted by Seba, Saturday, June 25, 2016

Question:

Can I use this phone in Argentina? Do you ship to my country (i live in San Martin de los Andes, Neuquen, Argentina)? Thanks for your answer

Answers:

  • Posted by Elephone Mobile on Saturday, June 25, 2016

    Elephone Mobile:

    Thank you for your mail.

    Elephone P9000 support to work in Argentina and we support shipping to your country.

Posted by Maria , Friday, June 24, 2016

Question:

Hello,Do you ship in cyprus and how much cost the Shipping??

Answers:

  • Posted by Elephone Mobile on Friday, June 24, 2016

    Elephone Mobile:

    Thank you for your mail.

    We support shipping to Cyprus. The shipping cost is around 11USD.

Posted by Ryan, Friday, June 24, 2016

Question:

Hello, I've ordered this on the 21/06, how long does it take to be dispatched? And I haven't received an order number. Only the invoice

Answers:

  • Posted by Elephone Mobile on Friday, June 24, 2016

    Elephone Mobile:

    Thank you for your mail.

    Could you tell us your order number? We will check for you.

Posted by Horacio Alan Lopez Fimbres, Friday, June 24, 2016

Question:

4g in Mexico with Telcel?

Answers:

  • Posted by Elephone Mobile on Friday, June 24, 2016

    Elephone Mobile:

    Thank you for your mail.

    Elephone P9000 supports Mexico Telcel with 2G/3G.

Posted by Cory Ebenestelli, Thursday, June 23, 2016

Question:

Finally got my phone after a month. Its a beast of a phone. And it runs dji do drone app flawlessly! Besides the wait, I'm thoroughly impressed. Thanks

Answers:

  • Posted by Elephone Mobile on Thursday, June 23, 2016

    Elephone Mobile:

    Thank you for your mail.

    We will try our best to develop more Elephone products.

Posted by Jose, Thursday, June 23, 2016

Question:

Hi got last update of Elephone p9000 and my WhatsApp, stop working when my phone stay in sleep mode , so what I have to do to resolve this problem???

Answers:

  • Posted by Elephone Mobile on Thursday, June 23, 2016

    Elephone Mobile:

    Thank you for your mail.

    Could you tell us more details of your problem? Our engineers will check for you.

Posted by George michailidis, Wednesday, June 22, 2016

Question:

Can u order from eu warehouse to send it to Greece?is there any issues with the banks?

Answers:

  • Posted by Elephone Mobile on Wednesday, June 22, 2016

    Elephone Mobile:

    Thank you for your mail.

    We support payments by paypal and wire transfer. We will release when more news available.

Posted by Gennady, Wednesday, June 22, 2016

Question:

Hi, Few questions before i order the phone. Do you support Israel Network? Do you ship to Israel? What is the warranty period? Thanks.

Answers:

  • Posted by Elephone Mobile on Wednesday, June 22, 2016

    Elephone Mobile:

    Thank you for your mail.

    Elephone P9000 is availble for Israel network and we support shipping to your country.

    Do not worry, all our Elephone mobiles have 12 months warranty.

Posted by Andy, Monday, June 20, 2016

Question:

I bought a P9000 from you on the 1st April. I received it on the 19th April, and it was faulty. After a month of your team asking me to try things to fix it, I returned it to you and it was receive by you on 27th May. Since then, you have refused to answer emails about the status of my phone and I have no idea what is going on. Please either refund me or send me a replacement phone.

Answers:

  • Posted by Elephone Mobile on Monday, June 20, 2016

    Elephone Mobile:

    Thank you for your mail.

    Do not worry, we are Elephone online store, all our P9000 have 12 months warranty. Could you tell us your order number? Our engineers will check for you.

Posted by simon, Monday, June 20, 2016

Question:

After the latest update my fingerprint scanner has stopped working how can this be fixed. The problem is not that I have to input another one but it just doesn't work even if you go to the settings the pop error message says I must clear existing fingerprint but I can't access the fingerprints on my phone to delete them.

Answers:

  • Posted by Elephone Mobile on Monday, June 20, 2016

    Elephone Mobile:

    Thank you for your mail.

    Please try to reset your mobile to factory mode and check again.

Posted by Flint, Monday, June 20, 2016

Question:

Does the Elephone P9000 support dual active sim or dual standby?

Answers:

  • Posted by Elephone Mobile on Monday, June 20, 2016

    Elephone Mobile:

    Thank you for your mail.

    Elephone P9000 has Dual micro SIM Card Dual Standby.

Posted by Marco, Monday, June 20, 2016

Question:

Is the USB C cable which is sent with P9000 save to use? I have read soms articles where people tested the white cable which is shipped with P9000 and the conclusion was it is not save. Thank you.

Answers:

  • Posted by Elephone Mobile on Monday, June 20, 2016

    Elephone Mobile:

    Thank you for your mail.

    The original package of P9000 included the USB cable.

Posted by Malin , Sunday, June 19, 2016

Question:

Can i get this phone in 4g lte in the U.S? What carriers would it work on?

Answers:

  • Posted by Elephone Mobile on Sunday, June 19, 2016

    Elephone Mobile:

    Thank you for your mail.

    We support shipping to US, you can check the bands on our website with your carrier.

Posted by Malin White, Sunday, June 19, 2016

Question:

Will the p9000 have 4g lte in the U.S, and what U.S carriers is it available for?

Answers:

  • Posted by Elephone Mobile on Sunday, June 19, 2016

    Elephone Mobile:

    Thank you for your mail.

    Elephone P9000 doesn't support US 4G for now. We will release on our website when more versions available.

Posted by carlos rocha, Saturday, June 18, 2016

Question:

Alo okay you send to Brazil it is unlocked works with TIM BRAZIL operator works 4G.se if I buy and you madarem to Brazil may inform that the product cost 20 to $ 40 above that the IRS fine me 60% value which is too expensive for us Brazilians how his guarantee it's original or copies you accept billet in payment I'm waiting thank you

Answers:

  • Posted by Elephone Mobile on Saturday, June 18, 2016

    Elephone Mobile:

    Thank you for your mail.

    Elephone P9000 is compatiable with Brazil TIM with 2/3/4G.

     

Posted by Janno, Saturday, June 18, 2016

Question:

I would like to buy this phone from EU, but all EU warehouses are in lack of this phone. When will be there resupplement to Europe?

Answers:

  • Posted by Elephone Mobile on Saturday, June 18, 2016

    Elephone Mobile:

    Thank you for your mail.

    We support shipping to EU. You can add to your shopping cart and checkout.

Posted by Max , Saturday, June 18, 2016

Question:

Hi, I want to know if this mobile is supported in Mexico, or at least if its going to be sold in here? Thanks

Answers:

  • Posted by Elephone Mobile on Saturday, June 18, 2016

    Elephone Mobile:

    Thank you for your mail.

    We support shipping to Mexico. You can check the bands on our website with your carrier before buying.

Posted by Nadia , Friday, June 17, 2016

Question:

Works in italy? It works in Italy ? Are there customs costs if you buy from your website ? How quickly shipped ?

Answers:

  • Posted by Elephone Mobile on Friday, June 17, 2016

    Elephone Mobile:

    Thank you for your mail.

    Elephone P9000 support to work in Italy. It takes 3-5 business days arrived.

Posted by peter, Friday, June 17, 2016

Question:

Does the p9000 work in the UK.

Answers:

  • Posted by Elephone Mobile on Friday, June 17, 2016

    Elephone Mobile:

    Thank you for your mail.

    P9000 is unlocked and support to work in UK.

Posted by Erald, Thursday, June 16, 2016

Question:

this phone is unlocked for vodafone albania??

Answers:

  • Posted by Elephone Mobile on Thursday, June 16, 2016

    Elephone Mobile:

    Thank you for your mail.

    Elephone P9000 is unlocked and supports to work in Alabania.

Posted by max, Wednesday, June 15, 2016

Question:

how long until a US version i would love to get my hands on a 4glte version of this phone here in the US.

Answers:

  • Posted by Elephone Mobile on Wednesday, June 15, 2016

    Elephone Mobile:

    Thank you for your mail.

    We will release on our website when P9000 US version is ready. Please check other Elephone models first.

     

Posted by Theo Loukoglou, Wednesday, June 15, 2016

Question:

Three days ago, I sent you an e-mail about P9000, which I ordered and you did not answered. Is there a problem? I paid with Pay Pal for fast delivery and you have not send it to me yet. Order :14700035845 ID Pay Pal Transactions ( for Phone) : 0DB65288524710114 232,40 USD ID Pay Pal Transactions (for color change) : 4VP13852B2252871S 10 USD Please answer me Immediately.

1 people had same question.

Answers:

  • Posted by Elephone Mobile on Wednesday, June 15, 2016

    Elephone Mobile:

    Thank you for your mail.

    Have you got our mails when we send out your package? Please check your email and find the tracking number.

Posted by ron, Wednesday, June 15, 2016

Question:

*) Is P9000 having DECA (10)-core or OCTA (8)-core? On info is more telling for octa-core instead of deca-core. Which is the correct information for P9000, has it DECA (10)-core or OCTA (8)-core? *) Does P9000 supporting memory (TF) card up to 128Gb or up to 256Gb? *) Has P9000 accesoire(s), like screen protector, telephone case protector? Where can I buy them?

Answers:

  • Posted by Elephone Mobile on Wednesday, June 15, 2016

    Elephone Mobile:

    Thank you for your mail.

    Elephone P9000 has MT6755 Octa core, and the max. expansion is 256GB. You can find the P9000 accessories bag on our website.

Posted by Piotr Danko, Monday, June 13, 2016

Question:

Order # 14700035548 Date 06/01/2016 Status PayPal Canceled Reversal Hi 01 / 06.2016 bought the phone elephone P9000, you had to send me a tracking number, within two days when I cancel case on paypal for a refund, but still have not received either the phone or tracking number, and at your side I status: PayPal Canceled Reversal. although canceled the case, please refund, or send my phone

Answers:

  • Posted by Elephone Mobile on Monday, June 13, 2016

    Elephone Mobile:

    Thank you for your mail.

    We got your message, we will check our warehouse and update the status for you soon.

Posted by Kevin, Monday, June 13, 2016

Question:

How do you get support for this product. i have sent several emails to support at elephone.hk but have had no response. This stinks

Answers:

  • Posted by Elephone Mobile on Monday, June 13, 2016

    Elephone Mobile:

    Thank you for your mail.

    Could you tell us what is your main problem? We will check for you.

     
Posted by Tom, Monday, June 13, 2016

Question:

Hi, when are you going to be verified by Google to use NFC for Android Pay? The picture of the credit card implies this should work but it doesn't yet.

Answers:

  • Posted by Elephone Mobile on Monday, June 13, 2016

    Elephone Mobile:

    Thank you for your mail.

    We got your message, we will check with our engineers. We will post on our website when we got more news.

Posted by Joseph Saumure, Saturday, June 11, 2016

Question:

Hi I ordered my elephone p9000 on June 1 and it's now June 10 and my order is still processing this is my Order #14700035575 and I also paid for expedited shipping why is it taking to long to process my order?

2 people had same question.

Answers:

  • Posted by Elephone Mobile on Saturday, June 11, 2016

    Elephone Mobile:

    Thank you for your mail.

    Could you tell us your order number? Our customer care will check the exact status for you.

Posted by bilal habib, Saturday, June 11, 2016

Question:

how long will shipping to uk take? and how much for £ for every type of shipping

Answers:

  • Posted by Elephone Mobile on Saturday, June 11, 2016

    Elephone Mobile:

    Thank you for your mail.

    It takes about 3-5 business days to UK after your package dispatched. You can input your address to get detailed shipping information.

Posted by Cloud Reyard, Friday, June 10, 2016

Question:

Can I buy it? I'm from Perú It's free shipping?

1 people had same question.

Answers:

  • Posted by Elephone Mobile on Friday, June 10, 2016

    Elephone Mobile:

    Thank you for your mail.

    Elephone P9000 is available for free shipping, you can check our website.

Posted by Joseph Saumure, Wednesday, June 8, 2016

Question:

hi I ordered a p9000 on June 3 I just visited your facebook page and on your facebook page you guys answered a question from somebody that was asking about his shipment status he supplied his order number and you guys told him that the order number from elephone store started with 1000XXXX but the order number I got from you is starts with 147 so what is the deal

Answers:

  • Posted by Elephone Mobile on Wednesday, June 8, 2016

    Elephone Mobile:

    Thank you for your mail.

    Could you tell us your tracking number? Our customer service will check and resend the full tracking information to your email.

Posted by Joseph Saumure, Wednesday, June 8, 2016

Question:

today is june 7 2016 as of june 3 2016 when I made my order did you guy have stock of the elephone p9000 black and if you don't have stock I would like to know because I will get a refund and the the phone from some other supplier who has stock and how long will my order stay in processing because I did pay for expedited shipping

1 people had same question.

Answers:

  • Posted by Elephone Mobile on Wednesday, June 8, 2016

    Elephone Mobile:

    Thank you for your mail.

    Do not wory, we are Elephone online store, and all our packages have tracking number. Please check your email and find the tracking information.

Posted by Riccardo, Wednesday, June 8, 2016

Question:

I got my elephone 4 days ago. Loved it until I went to work, kept in my pocket all day and when I took it out, it had a crack in the top left part of the glass and the touchscreen barely works on the bottom right part of the phone. I have not dropped it or done anything to the phone that could damage it. Help?

Answers:

  • Posted by Elephone Mobile on Wednesday, June 8, 2016

    Elephone Mobile:

    Thank you for your mail.

    Could you send some pictures of your crack screen to our service email? Our customer servicewill check for you.

Posted by catia , Tuesday, June 7, 2016

Question:

i would like to order elephone p9000 and i want to know if it supports greek qwerty. secondly is free worldwide shiping with track number? if not let me know how much it cost trackable shipping within few days in Athens. Thank you

Answers:

  • Posted by Elephone Mobile on Tuesday, June 7, 2016
    Elephone Mobile: Thank you for your mail. Elephone P9000 support Greek. We support free shipping. You can add to your shopping cart to check the shipping details.
Posted by Andres Marcos, Tuesday, June 7, 2016

Question:

Hi are you going to release a fix for the P9000 20160531 firmware?

Answers:

  • Posted by Elephone Mobile on Tuesday, June 7, 2016
    Elephone Mobile: Thank you for your mail. Our engineers are preparing the firmware, we will release on our website when it is ready.
Posted by Piotr Danko, Tuesday, June 7, 2016

Question:

Hello 01/06/2016 I bought a telephone elephone P9000. I wrote a few emails to you but I did not get any response. I bought it and express shipment of 3 to 5 days have passed six days and I do not even have a tracking number. Please as soon as possible to send my phone and tracking number to tomorrow as you do not get answers I ask paypal for a refund

1 people had same question.

Answers:

  • Posted by Elephone Mobile on Tuesday, June 7, 2016
    Elephone Mobile: Thank you for your mail. We are Elephone online store, and all our packages gave tracking number. Please check your email to find the tracking information.
Posted by adi, Tuesday, June 7, 2016

Question:

Hai, can i use this smartphone in indonesia?

Answers:

  • Posted by Elephone Mobile on Tuesday, June 7, 2016
    Elephone Mobile: Thank you for your mail. Elephone P9000 is unlocked and support to work in Indonesia. You can add to your shopping cart and check.
Posted by Kevin, Friday, June 3, 2016

Question:

Hey, i now have my elephone p9000 a few days now. But I think I got a defect one, my screen on the top of the phone is not fixed correctly i can press it down for a very few millimeters .... So how does the warranty work in Germany ?

Answers:

  • Posted by Elephone Mobile on Friday, June 3, 2016
    Elephone Mobile: Thank you for your mail. You can contact our EU service center from here: http://www.elephonestore.com/news/elephone-eu-aftersale-service/
Posted by joseph, Friday, June 3, 2016

Question:

Hi I ordered the p9000 yesterday will my order com pre-installed with the international firmware that has Google play

Answers:

  • Posted by Elephone Mobile on Friday, June 3, 2016
    Elephone Mobile: Thank you for your mail. Do not worry, all our P9000 has international firmware and pre-installed Google Play.
Posted by Peter Harris, Friday, June 3, 2016

Question:

https://www.change.org/p/elephone-elephone-china-recall-of-elephone-7000-lot-%CC%81s-of-deficiencies-and-problems

Answers:

  • Posted by Elephone Mobile on Friday, June 3, 2016
    Elephone Mobile: Thank you for your mail. Could you tell us what is your main problem? We will check for you.
Posted by Daniel Hecker, Wednesday, June 1, 2016

Question:

Will this phone work on 3 network in Ireland

2 people had same question.

Answers:

  • Posted by Elephone Mobile on Wednesday, June 1, 2016
    Elephone Mobile: Thank you for your mail. Elephone P9000 support to work in Ireland, you can check from here: http://willmyphonework.net/
Posted by Dinis Pereira, Wednesday, June 1, 2016

Question:

I've made payment in 2016/04/03 for the P9000 and 2 accessories, just on 2016/05/30 I've received the accessories and the Phone I've still not received it. Is this normal? I needed the phone...

1 people had same question.

Answers:

  • Posted by Elephone Mobile on Wednesday, June 1, 2016
    Elephone Mobile: Thank you for your mail. We are Elephone online store, all our packageshave tracking number, please contact our customer service with your order number asap.
Posted by STELLA, Wednesday, June 1, 2016

Question:

1) Does the P9000 have a dedicated TF slot ?? 2) Is there a GENUINE Leather case ??

Answers:

  • Posted by Elephone Mobile on Wednesday, June 1, 2016

    Elephone Mobile:
    Thank you for your mail.
    Elephone P9000 Phone support TF card and we have Elephone P9000 Genuine Leather case in stock and ready to send.

Posted by Eddisonflint, Wednesday, June 1, 2016

Question:

Hello, i ordered the p9000 today and selected expedited 3-5 day shipping. Are the phones really in stock and ready to ship? Kind regards, Eddison

3 people had same question.

Answers:

  • Posted by Elephone Mobile on Wednesday, June 1, 2016

    Elephone Mobile:
    Thank you for your mail.
    Can you tell us your order number?We will check it for you,All our package come with tracking number.

Posted by Ann Foster, Wednesday, June 1, 2016

Question:

Have just bought elephone p9000 had a update but lost all my notifications on the screen for face book and messages

Answers:

  • Posted by Elephone Mobile on Wednesday, June 1, 2016

    Elephone Mobile:
    Thank you for your mail.
    Please try choose Setting==>>Reset your Phone.

Posted by Ian, Wednesday, June 1, 2016

Question:

Hi - I'm confused. What's the difference between the white P9000 and the black P9000 LTE? The black is $10 more expensive... why? It says that the black qualifies for 12 month PAYPAL protection, but he white doesn't say that... why?

Answers:

  • Posted by Elephone Mobile on Wednesday, June 1, 2016

    Elephone Mobile:
    Thank you for your mail.
    All our Elephone Mobile come with 12 months warranty and Elephone P9000 Phone and P9000 Lite version come with Finger Print.

Posted by Georges , Wednesday, June 1, 2016

Question:

Will it work in Venezuela ? Do you make shipping to Venezuela ? If I send it to Miami , do I have to pay for Custom fees in USA ? Thanks

Answers:

  • Posted by Elephone Mobile on Wednesday, June 1, 2016

    Elephone Mobile:
    Thank you for your mail.
    We are Elephone Mobile online store,all our Elephone come with unlocked Android Smart Phone,we support shipping to Venezuela and we will print your pacckage value with low price.

Posted by David Dumont, Wednesday, June 1, 2016

Question:

is it possible to connect to a tv or projector with the USB cable ?

Answers:

  • Posted by Elephone Mobile on Wednesday, June 1, 2016

    Elephone Mobile:
    Thank you for your mail.
    We will release the guide on our website,please check our website.

Posted by roby, Tuesday, May 31, 2016

Question:

can you send P9000 to Saudi Arabia through DHL OR FEDEX

Answers:

  • Posted by Elephone Mobile on Tuesday, May 31, 2016

    Elephone Mobile:
    Thank you for your mail.
    We are Elephone Mobile online store,we support worldwide shipping,we support DHL/FeDex shipping to Saudi Arabia.

Posted by BananaForScale, Sunday, April 24, 2016

Question:

Where can I buy a UK plug fast charger?

6 people had same question.

Answers:

  • Posted by Elephone Mobile on Sunday, April 24, 2016

    Elephone Mobile:
    Thank you for your mail.
    We will release Elephone P9000 UK Fast Charger on our website.

    1 people found this answer helpful.
  • Posted by Tom on Sunday, April 24, 2016
    maybe here: https://www.amazon.co.uk/Qualcomm-Anker-PowerPort-Wireless-Charging/dp/B017VXARME/
    1 people found this answer helpful.
  • Posted by Hendrik Geißler on Sunday, April 24, 2016
    I made an pre-order on 28.02.2016. I was waiting patiently without contacting Paypal. I choosed the free shipping method (20-35 days). On 05.04.2016 (7 days after release) I got an email, my order is complete. In my opinion, this is the first day of chosen shipping time. So from then, it should arrive between 25.04.2016 - 10.05.2016. And finally, just to give you hope and trust: I got my Phone (28.04.2016)! Hope I could help, not to give up guys
  • Posted by Lars Odgaard on Sunday, April 24, 2016
    Sadly i payed express delevery and still no track and trace number or even an email that my order i sendt. Typed them 3 emails every day and no respons from them still. So now ill contact the police and paypal 2 get a refound. Im sad the wife were looking 2 get it before the hollyday we will go on next week :(
    3 people found this answer helpful.
  • Posted by Lada Shevchenko on Sunday, April 24, 2016
    GUYS! I FINALLY GOT MY ELEPHONE P9000 FROM THESE GUYS. It took them 21 days
  • Posted by Roger Barretto on Sunday, April 24, 2016
    My Order #14700032852. Where is my phone?? No update on the tracking no. What have I paid Express delivery for??? The most pathetic customer service. No one replies to mail or calls. Will b raising a disput on PayPal.
    3 people found this answer helpful.
  • Posted by Jose Tembe on Sunday, April 24, 2016
    Today had news that my elephone was delivery in the maputo international airport and tomorrow I'm going to raise in thr DHL, Thanks elephone store.
  • Posted by Gilberto Carletti on Sunday, April 24, 2016
    I got the telephone today after 1 week i got the traking number. I pre order the phone on 27 february so just wait and be patience.
Posted by jose tembe, Saturday, April 23, 2016

Question:

I would like to know what are the elephones in stock and in how many days can be dispatched to mozambique?

5 people had same question.

Answers:

  • Posted by Elephone Mobile on Saturday, April 23, 2016

    Elephone Mobile:
    Thank you for your mail.
    We have Elephone P9000 Phone in stock and ready to send,we have send all our Elephone P9000 pre-orders,all our package come with tracking number.

  • Posted by Al on Saturday, April 23, 2016
    Be careful. That response has been given to many people on this web site. Read all the comments below and I think you will come to a different conclusion on what is in stock and ready to ship and what is not.
    3 people found this answer helpful.
  • Posted by Ken Burton on Saturday, April 23, 2016
    The new tactic is to give out a fake tracking number to stall for more time because these phones are not in stock. Nothing you can say will hurry your order up. They can’t give you what they don’t have. They have chosen to lie and stall for time till they get the phones in stock. It’s a refund or wait situation.
    3 people found this answer helpful.
  • Posted by Lada Shevchenko on Saturday, April 23, 2016
    Well, I have normal track number and I see my parcel on my counrty's post, it's almost in my hands. Don't know about others
    3 people found this answer helpful.
  • Posted by Al on Saturday, April 23, 2016
    Lada - What was you date of purchase ?
  • Posted by Stefanos on Saturday, April 23, 2016
    My order was 4/April I think it will take lots of time for my package. If that happens I will write 3 times a day against them. I agree with KAN They can’t give you what they don’t have. Fraud policies Some people think that e shops can stand on foot for ever with lies .Wrong !!! Business is a matter of trust .
    3 people found this answer helpful.
  • Posted by Lada Shevchenko on Saturday, April 23, 2016
    I bought P9000 on 26th March. And it was shipped 5th april.
    1 people found this answer helpful.
  • Posted by Ken Burton on Saturday, April 23, 2016
    Just for the record I ordered the phone on Feb. 5, 2016. I still have no phone & a fake tracking number.
  • Posted by Our on Saturday, April 23, 2016
    For those who want check tracking number and did not have account. Please use function order and returns. Fill in and it will show tracking no. If no show up just wait a week or two. Then use your country mail to check(for those using free postage).
    1 people found this answer helpful.
  • Posted by R.sch on Saturday, April 23, 2016
    Order: 2016/04/09 Tracing on the elephonestore site ist bad. I use thet https://www.aftership.com/courier/4px with my tracing number. And what should is say ?!? ;) Apr 25, 2016 11:59 pm 到港 Arrive at Airport4PX SINGAPORE Apr 25, 2016 06:59 pm Shipment ready4PX Apr 25, 2016 06:12 pm 操作完成 Shipment operation completed4PX HONG KONG - HONG KONG Apr 25, 2016 06:12 pm 货物到达作业中心 Shipment arrived at facility4PX HONG KONG - HONG KONG Apr 25, 2016 06:00 pm 离港 Depart from Airport4PX HONGKONG Apr 25, 2016 02:00 pm 到达 Arrive at facility4PX HONGKONG Apr 20, 2016 02:44 pm 货物电子信息已经收到 Shipment information received4PX. For me in germany is that in time. i calulate 3-4 weeks, if i buy someting in asia. So thats for me "in Time".
    1 people found this answer helpful.
  • Posted by Our on Saturday, April 23, 2016
    I just received my phone. Here the picture for proof "http://postimg.org/image/txbp10u9d/" If you ask me I want to buy again from this site. Yes, because i just order other for my wife. Thanks Elephonestore.. :)
  • Posted by Julian Mitterbacher on Saturday, April 23, 2016
    Got my phone today :-D. In my case. I preordered on March 11 and with free shipping to europe. I got my tracking number on Apr 5, but 1st informations at tracking were shown up on Apr 15. Telephone and package were ok and i don´t had to pay taxes, thanks to the low price print on my package. Would definetely buy again on this website.
  • Posted by Jose Tembe on Saturday, April 23, 2016
    My elephone p9000 is already on its way to maputo and will receive in those days and I can see by tracking number. Good luck to those who bought too.
  • Posted by Geel Paquet on Saturday, April 23, 2016
    Like others, I ordered the phone on Feb. 13, 2016. I still have no phone & a tracking number saying my shipment is in Hong-Kong (it is supposed to be shipped from Germany) !!
Posted by Michal, Saturday, April 23, 2016

Question:

I have got P9000 phone version. My purchase did not included wireless charched. Does my phone support this technology?

Answers:

  • Posted by Elephone Mobile on Saturday, April 23, 2016

    Elephone Mobile:
    Thank you for your mail.
    We will release Elephone P9000 Phone Charger on our website.

Posted by Raghav G, Saturday, April 23, 2016

Question:

What is the differences between P9000 and P9000 lite?

Answers:

  • Posted by Elephone Mobile on Saturday, April 23, 2016

    Elephone Mobile:
    Thank you for your mail.
    Elephone P9000 Phone support Finger Print and Fast Charge.

Posted by Raghav G, Saturday, April 23, 2016

Question:

What is the difference between Elephone P9000 and Elephone P9000 lite?

Answers:

  • Posted by Elephone Mobile on Saturday, April 23, 2016

    Elephone Mobile:
    Thank you for your mail.
    Elephone P9000 Phone support Finger Print and Fast Charge.

Posted by bruce yeung, Wednesday, April 20, 2016

Question:

can i use chinese language interface in this machine

1 people had same question.

Answers:

  • Posted by Elephone Mobile on Wednesday, April 20, 2016

    Elephone Mobile:
    Thank you for your mail.
    Elephone P9000 Phone pre-installed with Chinese Language and support multi language.

  • Posted by Krunal Patel on Wednesday, April 20, 2016
    any one got the mobile the free shipment?please tell me . they guys give me wrong tracking no. i checked daily last 15 days but nothing found detail about that and ask them then no reply back. i am really frustrate from the seller .this is my first worst experience in my life.
    1 people found this answer helpful.
  • Posted by Lada Shevchenko on Wednesday, April 20, 2016
    Check on 4px site I see my parcel there and even on the site of my country's post.
    2 people found this answer helpful.
  • Posted by Claudio Ciani on Wednesday, April 20, 2016
    Yesterday I've asked if anybody received the mobile phone but my question was banned by the moderators. Is anybody receiving a phone? At what ID no. is it arrived the delivery?
    1 people found this answer helpful.
  • Posted by Al on Wednesday, April 20, 2016
    I placed my order Feb 5. After waiting patiently for any info after March 29th I contacted these guys to find out when it would be shipped. I received this "As we arrange shipping according to your order number, there maybe some delay of part orders. We got your message and will send out your package around 2-3 business days." I sent a response asking what they meant by delays on some part orders" I never got an answer. I sent a dispute in with Paypal. I called Paypal and explained the situation. I told them I don't want a refund I want the phone I ordered. I also emailed this company explaining the Paypal dispute was filed because I want to find out when the phone would be shipped and I did not want a refund. Well they chose to refund my money? Why was this ? I believe it was because there was pressure put on them to provide something they didn't have. And that was my phone in stock. I have since purchased it from another company. So today they sent me an email saying "Thank you for your mail. Have you got the refund? After you got it, you can replace your order." HA !!!! are you kidding me ? So now I go back to the bottom of the waiting list while I already have been waiting over 60 days for nothing ? I felt like saying you ship me the phone THEN I'll send you the money! I think I was one of the first here to file a Paypal dispute and get a refund. (April 4th) April 5th I ordered the P9000 from Elephonemobile.com. $219 I emailed them describing the runaround I got from the previous company I tried to get this phone from and told them to just be honest with me and when this order will be filled. I received a email from the that said "sorry for reply you late , because of the first batch black p9000 come , we are busy for shipping the p9000 orders .we ship as the order place time , your order can ship about April 20th . Well, we will see how that goes. I don't think there is any site that will ship the phone within 2-3 days of the order being placed. Now the message I am getting from elephonemobile.com is too many order is before you , now the p9000 had out of stock , your order is belong the next batch , can ensure ship your order in next week . I contacted elephone.hk and said this to them “Hi. I would like to purchase the P9000. I have had bad experiences trying to order this phone from 2 companies now. Including pre sale purchase date I have been waiting since Feb 5th. I have had to request refunds from Paypal for both purchases for lack of shipment. Various web sites that sell your product have many comments from people saying the same thing. Promises of phones being in stock and ready to ship when this is not true. Many unhappy customers getting refund from Paypal. I have ordered and received all the accessories for this phone but have not been shipped a phone yet. Can you please send me a phone to Canada? Please help this unhappy customer.” They responded saying “If you wanna directly order one from us. then you need to send 269.99usd to us, and offer your shipping address in fact, if you have wait with some patience, your order should already shipped out. and really sorry for the inconvenience occured to you.” The latest email I got from elephonemobile.com was “ too many order is before you , now the p9000 had out of stock , your order is belong the next batch , can ensure ship your order in next week “ Look at the comments below every web site that is selling this phone and you will see the same thing. Unhappy people who are paying for phones and not getting them.
    5 people found this answer helpful.
  • Posted by Krunal Patel on Wednesday, April 20, 2016
    Thnx Lada Shevchenko..really appreciate your info..its working
  • Posted by Richard Cooper on Wednesday, April 20, 2016
    I cancelled my order and got a refund through Paypal, I then ordered from Gearbest, in less than a week they have shipped it and I am tracking it with DHL. You will be waiting forever for this site
    3 people found this answer helpful.
  • Posted by Al on Wednesday, April 20, 2016
    Thanks for the info. Just checked their website. It says " ships after March 1st"
  • Posted by Rjv on Wednesday, April 20, 2016
    I placed my order the 10th of February. Two days ago I opened a Paypal dispute asking to send the phone already or to give back my money. Today I received an e-mail saying that my order was complete. We'll see how this all goes now, I'll keep you informed
  • Posted by Stephen Jackson on Wednesday, April 20, 2016
    I ordered on March 19th (nowhere near as long as some people have been waiting). Status processing for a month, even after promises of "1-2 days!" I ordered with GearBest last week and it has already shipped. I have emailed Elephonestore multiple times with no reply. Hopefully everyone here will get the phone eventually, but I would advise you to cancel and go to another site like GearBest who I have had good experiences with. This site has thousands of preorders because it used to be the cheapest, but now GearBest is almost as cheap. Good luck to you all. P.S Has anyone actually received a phone from this site?
    1 people found this answer helpful.
  • Posted by Tom on Wednesday, April 20, 2016
    I ordered P9000 on 4 Feb 2016, telephone was shipped on 5 Apr and I received on 23 Apr. I choose free delivery to UK, everything went OK. I haven't contacted ElephoneStore al all, just been patient. Thank you ElephoneStore! 2016-04-21 21:19 Shipment arrived at facility 2016-04-21 21:19 Shipment arrived at facility 2016-04-21 19:53 Shipmnet arrived at destination country 2016-04-21 19:53 Shipmnet arrived at destination country 2016-04-19 12:28 GBLAL / parcel dispatched from original office 2016-04-19 12:28 GBLAL / parcel dispatched from original office 2016-04-14 23:59 SINGAPORE / Arrive at Airport 2016-04-14 19:22 Shipment information received 2016-04-14 19:22 Shipment information received 2016-04-14 18:42 HONG KONG - HONG KONG / Shipment arrived at facility 2016-04-14 18:42 HONG KONG - HONG KONG / Shipment operation completed 2016-04-14 18:00 HONGKONG / Depart from Airport 2016-04-14 16:00 HONGKONG / Depart from facility 2016-04-14 14:00 HONGKONG / Arrive at facility 2016-04-05 13:26 Shipment information received
  • Posted by Al on Wednesday, April 20, 2016
    I ordered mine on the 3rd Feb and paid for express delivery to the UK and i'v not even got a tracking number yet. How do they process their pre - orders?
  • Posted by Mildred Attard on Wednesday, April 20, 2016
    Hello Tom, can you please tell me how did you check the status of your parcel? My parcel was shipped to Europe on 05/04/2016 and have the tracking number but I can see where I can use so I can see where my parcel is.
  • Posted by Tom on Wednesday, April 20, 2016
    Hi Mildred Attard, I have tracked my parcel here: https://www.aftership.com/courier/4px. I hope this might help you.
    1 people found this answer helpful.
  • Posted by Mildred Attard on Wednesday, April 20, 2016
    Hello Tom, I have no letters with the tracking number I have. Did yours have letters with the number? Sorry for asking but I'm going crazy now....parcel was shipped on 05/04/2016 and I still cannot trace it. I have sent several emails and questions but never got a reply.
  • Posted by Tom on Wednesday, April 20, 2016
    Hi Mildred, the number you provide is probably order nr, tracking nr should have to letters on begin and two letters on end. My tracking number was in My Orders>View Order>Shipments on the bottom of webpage
  • Posted by Mildred Attard on Wednesday, April 20, 2016
    Hello Tom, my problem is that I did not create an account before placing the order. I received an email from Elephone on the 05/04/2016 saying that my parcel had been shipped and giving me an order number but it is only numbers. I tried asking for help but no replies :(
    1 people found this answer helpful.
  • Posted by Mildred Attard on Wednesday, April 20, 2016
    Sorry ....they provided a tracking number for my order
  • Posted by Robert Simpson on Wednesday, April 20, 2016
    I am in exactly the same position - ordered & paid for on the 9th Feb - email saying shipped on the 5th April but NO tracking info. I am now about to start a dispute with PayPal. They don't answer any emails & they seemed to block my logon details so I had no choice but to re register to try & find some details but with no joy. Dislike this company & will not be looking at there products again once I have my money back.
  • Posted by Roger Barretto on Wednesday, April 20, 2016
    My Order #14700032852. Where is my phone?? No update on the tracking no. What have I paid Express delivery for??? The most pathetic customer service. No one replies to mail or calls. Will b raising a disput on PayPal.
Posted by sameer, Thursday, April 14, 2016

Question:

What is Availability date p9000 in india

5 people had same question.

Answers:

  • Posted by Elephone Mobile on Thursday, April 14, 2016

    Elephone Mobile:
    Thank you for your mail.
    We are Elephone Mobile online store,we support shipping to India and we will send your package according your order number.

  • Posted by Mircea Barbonta on Thursday, April 14, 2016
    Very true. Worst customer service ever! I ordered from them and I canceled it and bought the antelife.com and now I phone home. Liars, posted on the web as they did over 2,000 references but in reality did not send any telephone. The elephone.hk texted me that they have not yet sent any phone in these customers so they do not have in stock any Elephone P9000. Withdraw money as quickly as you can. I hope I was helpful. Good luck.
    1 people found this answer helpful.
  • Posted by Abdulgader Basager on Thursday, April 14, 2016
    Dear Mircea Barbonta, How many days it took to receive phone when you ordered from antelife.com. What type of shipping you choose ( free or express shipping)
  • Posted by Sergio Pascarella on Thursday, April 14, 2016
    I BOUGHT P9000 IN 22 FEBRUARY; NOW, IN 15 OF APRIL I'VE NO TRACKING NUMBER , NO NOTICE ABOUT SHIPPING OF PHONE, NO RESPONSE SAFE TO MY MAIL. NEXT MONDAY IF I'VE NO NOTICE ABOUT IT, I ASK THE RETURN OF MONEY TO PAYPAL. BEST REGUARDS
  • Posted by Mircea Barbonta on Thursday, April 14, 2016
    Hi. I asked also one Elephone P6000 and P9000 for my wife for me, have taken 15 days to get from when he made the order to get home. And I have chosen DHL transport although others pay you arrive quickly. Good luck to all.
  • Posted by Manuel Gomes on Thursday, April 14, 2016
    I have bought a Elephone p9000 at 7 of March and my order is still processing and "suposelly" they have the phones in stock and they dont even answer my emails with some explanation of the delay, very bad costumer service. I WILL ASK FOR MY MONEY BACK TO PAYPAL FOR SURE AND QUICK
    2 people found this answer helpful.
  • Posted by Anette Jensen on Thursday, April 14, 2016
    Dont waste your time guys. Remember to write about your experience here: https://www.trustpilot.com/review/elephonestore.com If you want the phone it can be bought from antelife.com without problems, even from Europe. I am still waiting to get my money back through PayPal. This is the worst shopping experience I have ever had. Site says in stock. But they don't even have one!!
    2 people found this answer helpful.
  • Posted by Kenan Vatres on Thursday, April 14, 2016
    I got this phone but waiting almost one month but it's arrived finally and the phone is ok as described, but I think there is one factory mistake, microphone and speaker are too close to each other so when you have call for ex. viber video call on loudspeaker there is a probblem with communication but when you turn off loudspeaker it's ok.
Posted by Enrique, Thursday, April 14, 2016

Question:

the P9000 supports 4g in Mexico and How long it takes the tracking to mexico? thanks!

1 people had same question.

Answers:

  • Posted by Elephone Mobile on Thursday, April 14, 2016

    Elephone Mobile:
    Thank you for your mail.
    Elephone P9000 Phone support 4G LTE network in Mexico and we will send your package according your order number.

  • Posted by Mircea Barbonta on Thursday, April 14, 2016
    Very true. Worst customer service ever! I ordered from them and I canceled it and bought the antelife.com and now I phone home. Liars, posted on the web as they did over 2,000 references but in reality did not send any telephone. The elephone.hk texted me that they have not yet sent any phone in these customers so they do not have in stock any Elephone P9000. Withdraw money as quickly as you can. I hope I was helpful. Good luck.
  • Posted by Abdulgader Basager on Thursday, April 14, 2016
    Dear Mircea Barbonta, How many days it took to receive phone when you ordered from antelife.com. What type of shipping you choose ( free or express shipping)
  • Posted by Mircea Barbonta on Thursday, April 14, 2016
    Hi. I asked also one Elephone P6000 and P9000 for my wife for me, have taken 15 days to get from when he made the order to get home. And I have chosen DHL transport although others pay you arrive quickly. Good luck to all.
Posted by Ali, Thursday, April 14, 2016

Question:

Hello I am from Pakistan. I want p9000. Can you send it to Pakistan and how much it will cost me. I 'll PayPal you.

Answers:

  • Posted by Elephone Mobile on Thursday, April 14, 2016

    Elephone Mobile:
    Thank you for your mail.
    We are Elephone Mobile online store,we support shipping to Pakistan and we will send your package according your order number,all our package come with tracking number.

  • Posted by Mircea Barbonta on Thursday, April 14, 2016
    Very true. Worst customer service ever! I ordered from them and I canceled it and bought the antelife.com and now I phone home. Liars, posted on the web as they did over 2,000 references but in reality did not send any telephone. The elephone.hk texted me that they have not yet sent any phone in these customers so they do not have in stock any Elephone P9000. Withdraw money as quickly as you can. I hope I was helpful. Good luck.
  • Posted by Abdulgader Basager on Thursday, April 14, 2016
    Dear Mircea Barbonta, How many days it took to receive phone when you ordered from antelife.com. What type of shipping you choose ( free or express shipping)
  • Posted by Mircea Barbonta on Thursday, April 14, 2016
    Hi. I asked also one Elephone P6000 and P9000 for my wife for me, have taken 15 days to get from when he made the order to get home. And I have chosen DHL transport although others pay you arrive quickly. Good luck to all.
Posted by luigi, Thursday, April 14, 2016

Question:

Hello. I bought an elephone p9000 in elephonestore two days ago. I bought it as a guest user so I do not know how to track my order. I just have pay pal bill and no ID. Thanks.

1 people had same question.

Answers:

  • Posted by Elephone Mobile on Thursday, April 14, 2016

    Elephone Mobile:
    Thank you for your mail.
    We are Elephone Mobile online store,all our package come with tracking number,Can you tell us your Paypal Transfer ID? We will check it for you soon.

    1 people found this answer helpful.
  • Posted by Mildred Attard on Thursday, April 14, 2016
    Hello, I have the same problem. My order number is 14700025770‏. I have tracking number but I don't know where I can check where my parcel is. Maybe you can send me the link of where I can check where my parcel is? I opened the account after I placed the order, so I cannot check. Hope you can help me out as I received the mail with the tracking number on 05/04/2016 and I would like to know where is my parcel.
  • Posted by Claudio Ciani on Thursday, April 14, 2016
    I have the same exact problem of Luigi, and the Customer Desk still gives me vagues answer to my question. I'm a little bit worried since I don't know what's the status of my buy and no one give me a real answer. I'm not sure I've trusted the right Company this time. In any case, my Order ID is #14700030250
  • Posted by Claudio Ciani on Thursday, April 14, 2016
    Now I have a Shipment ID #100004757 but still the customer service didn't solved my problem and I can't track the delivery. I hope that someone will move up quickly, CS is not moving very well.
Posted by pouya, Thursday, April 14, 2016

Question:

Can ship to Malaysia? should pre-order? if get stock ready, when can get the phone?

2 people had same question.

Answers:

  • Posted by Elephone Mobile on Thursday, April 14, 2016

    Elephone Mobile:
    Thank you for your mail.
    We are Elephone Mobile online store,we support shipping to Malaysia and we will send your package according your order number in 3 business days.

  • Posted by Terry on Thursday, April 14, 2016
    Hi Pouya - Don't believe what they say. I am in Malaysia and they have not posted it after one week and I paid extra to have it sent by DHL courier. They have not replied to my 2 messages asking when it will be sent. I have called the phone number on their website 8 times now and nobody answers. I have requested a refund from Paypal. Worst customer service ever! Tidak Bagus
  • Posted by Mircea Barbonta on Thursday, April 14, 2016
    Very true. Worst customer service ever! I ordered from them and I canceled it and bought the antelife.com and now I phone home. Liars, posted on the web as they did over 2,000 references but in reality did not send any telephone. The elephone.hk texted me that they have not yet sent any phone in these customers so they do not have in stock any Elephone P9000. Withdraw money as quickly as you can. I hope I was helpful. Good luck.
  • Posted by Abdulgader Basager on Thursday, April 14, 2016
    Dear Mircea Barbonta, How many days it took to receive phone when you ordered from antelife.com. What type of shipping you choose ( free or express shipping)
  • Posted by Vito Ambrosino on Thursday, April 14, 2016
    Questi truffatori maledetti hanno fregato migliaia di persone. Pensare che ho pagato per avere la spedizione entro 5 giorni.
Posted by kunal, Thursday, April 14, 2016

Question:

what will the price of p9000 in black in indian curreny?

Answers:

  • Posted by Elephone Mobile on Thursday, April 14, 2016

    Elephone Mobile:
    Thank you for your mail.
    We are Elephone Mobile online store,our website based on US Dollor.We support shipping to India.

  • Posted by Mircea Barbonta on Thursday, April 14, 2016
    Very true. Worst customer service ever! I ordered from them and I canceled it and bought the antelife.com and now I phone home. Liars, posted on the web as they did over 2,000 references but in reality did not send any telephone. The elephone.hk texted me that they have not yet sent any phone in these customers so they do not have in stock any Elephone P9000. Withdraw money as quickly as you can. I hope I was helpful. Good luck.
  • Posted by Mircea Barbonta on Thursday, April 14, 2016
    Very true. Worst customer service ever! I ordered from them and I canceled it and bought the antelife.com and now I phone home. Liars, posted on the web as they did over 2,000 references but in reality did not send any telephone. The elephone.hk texted me that they have not yet sent any phone in these customers so they do not have in stock any Elephone P9000. Withdraw money as quickly as you can. I hope I was helpful. Good luck.
  • Posted by Abdulgader Basager on Thursday, April 14, 2016
    Dear Mircea Barbonta, How many days it took to receive phone when you ordered from antelife.com. What type of shipping you choose ( free or express shipping)
Posted by kunal, Thursday, April 14, 2016

Question:

p9000 has all google app because it give good experience in android phone

Answers:

  • Posted by Elephone Mobile on Thursday, April 14, 2016

    Elephone Mobile:
    Thank you for your mail.
    Of course,Elephone P9000 Phone come with full Google Service,and come with Android OS.

  • Posted by Mircea Barbonta on Thursday, April 14, 2016
    Very true. Worst customer service ever! I ordered from them and I canceled it and bought the antelife.com and now I phone home. Liars, posted on the web as they did over 2,000 references but in reality did not send any telephone. The elephone.hk texted me that they have not yet sent any phone in these customers so they do not have in stock any Elephone P9000. Withdraw money as quickly as you can. I hope I was helpful. Good luck.
  • Posted by Abdulgader Basager on Thursday, April 14, 2016
    Dear Mircea Barbonta, How many days it took to receive phone when you ordered from antelife.com. What type of shipping you choose ( free or express shipping)
Posted by Lorenzo, Thursday, April 14, 2016

Question:

Wy does the trackingnumber didnt work?

Answers:

  • Posted by Elephone Mobile on Thursday, April 14, 2016

    Elephone Mobile:
    Thank you for your mail.
    Can you tell us your order number?We will check it for you soon,All our package come with tracking number.

  • Posted by Mircea Barbonta on Thursday, April 14, 2016
    Very true. Worst customer service ever! I ordered from them and I canceled it and bought the antelife.com and now I phone home. Liars, posted on the web as they did over 2,000 references but in reality did not send any telephone. The elephone.hk texted me that they have not yet sent any phone in these customers so they do not have in stock any Elephone P9000. Withdraw money as quickly as you can. I hope I was helpful. Good luck.
Posted by Gex, Thursday, April 14, 2016

Question:

Any news about shipments?

2 people had same question.

Answers:

  • Posted by Elephone Mobile on Thursday, April 14, 2016

    Elephone Mobile:
    Thank you for your mail.
    We are Elephone Mobile online store,all our package come with tracking number,we have send over 2,000pcs Elephone P9000 Phone according pre-order,we will update all the pre-order in one week.

  • Posted by Mircea Barbonta on Thursday, April 14, 2016
    Very true. Worst customer service ever! I ordered from them and I canceled it and bought the antelife.com and now I phone home. Liars, posted on the web as they did over 2,000 references but in reality did not send any telephone. The elephone.hk texted me that they have not yet sent any phone in these customers so they do not have in stock any Elephone P9000. Withdraw money as quickly as you can. I hope I was helpful. Good luck.
    1 people found this answer helpful.
Posted by aswin, Thursday, April 14, 2016

Question:

does it support SanDisk ultra micro sd card ?

Answers:

  • Posted by Elephone Mobile on Thursday, April 14, 2016

    Elephone Mobile:
    Thank you for your mail.
    Elephone P9000 Phone support Micro SD card.

Posted by Herpaskep, Monday, April 4, 2016

Question:

Is this phone compatible with AT&T in the United States of America?

8 people had same question.

Answers:

  • Posted by Elephone Mobile on Monday, April 4, 2016

    Elephone Mobile:
    Thank you for your mail.
    Elephone P9000 Phone do not support 4G LTE Network in USA.

  • Posted by Mircea Barbonta on Monday, April 4, 2016
    Write that number of command about the delivery is made to get an idea how much you have to wait!
    1 people found this answer helpful.
  • Posted by Mildred Attard on Monday, April 4, 2016
    My order number ends with 25770 and was shipped today. Hope this helps you out.
  • Posted by Mircea Barbonta on Monday, April 4, 2016
    1100 orders and also my turn. This means about 3-4 days. For next week I have the mobile.
  • Posted by Kristin on Monday, April 4, 2016
    That's odd, my order number is 230xx and still 'processing'.
    2 people found this answer helpful.
  • Posted by Alberto Fantini on Monday, April 4, 2016
    My order number is 23173, and still "processing" too...
  • Posted by Kashif Rehman on Monday, April 4, 2016
    LoL.. I already open Dispute on Paypal and today they mail me to cancel the dispute so they can update the tracking number. I just orderd it on 2nd of April .. I refuse to close dispute because once I cancel the dispute on PayPal I won't b able to get the refund Back . to All of you. If you got email from them after dispute don't cancel dispute. Good luck All.. Always buy from Gearbest . com.. Thats the website who always keep their timing. I m buying from them from last few months and never had issue in anything. On time dispatch as they display on site. This time I order Jere because of the shit low price and 2ndly the gearbest was out of stock from China WH and from HK WH they don't ship to Qatar.. So always have a look on there page.. They r one of the best with quick dispatch.
  • Posted by Jonathan Mccoll on Monday, April 4, 2016
    Has anyone actually received phone? Not a tracking number, but the actual phone.
  • Posted by Al on Monday, April 4, 2016
    Hope this might help you. I placed my order Feb 5. After waiting patiently for any info after March 29th I contacted these guys to find out when it would be shipped. I received this "As we arrange shipping according to your order number, there maybe some delay of part orders. We got your message and will send out your package around 2-3 business days." I sent a response asking what they meant by delays on some part orders" I never got an answer. I sent a dispute in with Paypal. I called Paypal and explained the situation. I told them I don't want a refund I want the phone I ordered. I also emailed this company explaining the Paypal dispute was filed because I want to find out when the phone would be shipped and I did not want a refund. Well they chose to refund my money? Why was this ? I believe it was because there was pressure put on them to provide something they didn't have. And that was my phone in stock. I have since purchased it from another company. So today they sent me an email saying "Thank you for your mail. Have you got the refund? After you got it, you can replace your order." HA !!!! are you kidding me ? So now I go back to the bottom of the waiting list while I already have been waiting over 60 days for nothing ? I felt like saying you ship me the phone THEN I'll send you the money!
    6 people found this answer helpful.
  • Posted by Nick on Monday, April 4, 2016
    What's the best way to get a refund? I said I'd give it until today before I see whether there's a process update or not. Decided it's not worth waiting another two weeks as I might just end up getting a different phone entirely if it means waiting that much longer. Just do a paypal dispute?
  • Posted by Ana P on Monday, April 4, 2016
    My order is 29xxx to Europe. It is shown as complete with tracking number since today, anyway I still haven't recive the mail.
  • Posted by Nick on Monday, April 4, 2016
    Ha! Your order was after mine and it's shown as "complete" hmm. Think asking for a refund is probably wisest option for me :(
    1 people found this answer helpful.
  • Posted by Al on Monday, April 4, 2016
    Yes Paypal dispute. I called them after I made the dispute and they contacted the company to speed up the process. Received my refund the next day however I told Paypal and this company I didn't want a refund. I wanted the phone I ordered. Now I have ordered from another company. Wasted over 2 months with these guys
    3 people found this answer helpful.
  • Posted by Joe on Monday, April 4, 2016
    Elephone Mobile: Thank you for your mail.We are Elephone Mobile online store. We suck
    2 people found this answer helpful.
  • Posted by Mircea Barbonta on Monday, April 4, 2016
    Paypal how long it takes to return the money in the bank card?
  • Posted by Mircea Barbonta on Monday, April 4, 2016
    I have opened a Paypal dispute from demanding the elephonestore.com to send me your phone or I return the money as soon as possible. I am now waiting answer from Paypal. I advise all those who still wait for the phone to do the same.
  • Posted by Al on Monday, April 4, 2016
    Let me know how it goes. I filed a dispute and emailed the company saying I didn't want a refund I wanted my phone. They gave me a refund. I ordered my phone Feb 5
  • Posted by Fd on Monday, April 4, 2016
    I ordered a week ago, using check out with PayPal and choosed DHL delivery with extra costs. It said 48 hours shipping but 5 working days later and still no email. As I did not create an account I have no idea of progress. If by Friday no response I will cancel my order. Very bad costumer support.
    8 people found this answer helpful.
  • Posted by Nick on Monday, April 4, 2016
    Can you reply to my emails please. I've sent several now requesting more information on shipping date considering my order number was before several other people yet I'm still in the dark. If I get the phone shipped fine otherwise will paypal dispute and get a refund. Thanks
    1 people found this answer helpful.
  • Posted by Tony Kools on Monday, April 4, 2016
    Today is Thursday April 7th, but why date of this comment is Monday 4th?
  • Posted by Nathan Dixon on Monday, April 4, 2016
    Order 14700030617 to Europe - still processing.......from reading everyone elses comments it looks like I will be waiting for a long time.....
    1 people found this answer helpful.
  • Posted by Fd on Monday, April 4, 2016
    @Nathan, Hi, my order number is 400 less than yours. As I used PayPal check out, I didn't create an account. Would you be kind enough to drop a line if your order is processed? Thanks Frank
    2 people found this answer helpful.
  • Posted by Nick on Monday, April 4, 2016
    I've escalated my dispute to a claim. If they had the decency of being honest on how much stock they have and which order numbers are being fulfilled then that's different but they won't even reply to emails or even this comment section with truthful information. So in my eyes that's deceiving! Refund please!
    1 people found this answer helpful.
  • Posted by A A on Monday, April 4, 2016
    Seriously, when will you going to ship orders ???? Please, put clear statement regarding shipping delay for your customers otherwise you would lose credibility I hope you take quick action for this matter.
  • Posted by Mircea Barbonta on Monday, April 4, 2016
    Someone has received the phone? One at least. If you do not ask as soon as possible the money and buy another site. Do not wait any longer. A greeting.
  • Posted by Al on Monday, April 4, 2016
    I put a dispute in with paypal and was quickly refunded my money. April 4th I oderered from another company. Their website claims the gray versions are in stock and ready to ship. I ordered one and then sent an email asking when I could expect it to be shipped and they said April 20th.
  • Posted by Nathan Dixon on Monday, April 4, 2016
    @Frank Still processing 09APR2016 - I have put in an escalated claim with PayPal requiring a refund as I refuse to wait for something that is "in stock and will be shipped within 48 hours" but obviously is not. No email response, nothing.
    1 people found this answer helpful.
  • Posted by Fd on Monday, April 4, 2016
    Thanks for your reply, I also canceled my order. I have to say they responded within 10 hours to all my emails(PayPal email), but it was always the same "lie". Something in the line of, we have lots of orders, but your order will be shipped in the next 2-3 days! I prefer an honest answer, I would have waited if they said look we are out of stock and next shipment comes in 14 days and then you get your phone. But they are not honest and consider us idiots.
  • Posted by Nick on Monday, April 4, 2016
    I disputed and put in a claim. This was on Wednesday and they still haven't even replied. Have also decided to order off another shop one that I can confirm have the phones in stock.
    1 people found this answer helpful.
  • Posted by Nathan Dixon on Monday, April 4, 2016
    They still have not replied to my claim either. Shocking customer service.
  • Posted by Mircea Barbonta on Monday, April 4, 2016
    Hi. I opened a dispute on Paypal and I have raised the day 09.04.2016 and now I'm waiting for response from the seller. Does anyone know how long it takes to solve the case? Alli puts that does not respond until 19.04 the day I will return the money. Someone enlighten me a little more. Thank you very much. A greeting.
  • Posted by Nick on Monday, April 4, 2016
    Finally got my refund through today and also noticed the price has gone up. Wish everyone luck with getting a refund or an actual phone shipped. Regards
  • Posted by Rosen Georgiev on Monday, April 4, 2016
    Has anyone gotten a phone at all?
  • Posted by Adrian Schulze on Monday, April 4, 2016
    I've contacted [email protected] (the official support for elephones) about this and they told me (on the 12th April) that they just started to deliver the elephone P9000 to their agents. Seems like they don't have it in stock but hopefully will get a lot in the next few days.
    1 people found this answer helpful.
  • Posted by Krunal Patel on Monday, April 4, 2016
    any one real got the phone? i had just shipping no. and it also not show in official tracking site.i am worry they were really send the pracel or not? please any one get it ,then please say me otherwise i will cancelled the order. enough is enough waiting now i can't be wait any more...
    1 people found this answer helpful.
  • Posted by Mircea Barbonta on Monday, April 4, 2016
    And why other sites others have received phone? And others who made presentations on YouTube and already have their phone? Acic elephonestore.com on this page will tell you something rotten. I hope all those who still expect to get the phone you have in your hands as quickly as possible. A greeting to all.
  • Posted by Mircea Barbonta on Monday, April 4, 2016
    Hi all. From my own experience will tell you to withdraw money and try to buy the phone from other providers of Elephone. I opened a dispute with Paypal and I chose to not return the money to send me the phone so I suggest you do the same.
  • Posted by Al on Monday, April 4, 2016
    Seems strange how every post on here says April 4th
  • Posted by Gustavo Rojas Arteaga on Monday, April 4, 2016
    i have 3 messages who says "We got your message and will send out your package around 2-3 business days." is this a JOKE!?!!?
  • Posted by Terry W on Monday, April 4, 2016
    WARNING - On Friday 8th April I placed my ordered for P9000. It said it was in stock and will ship within 48 hours. It is now 14th April and it has not shipped. No reply to my message asking for DHL shipping details. Customer service so far has been very bad, zero replies. Wrong information listed about shipping times. I am going to ask for a refund. Very poor service.
  • Posted by Krunal Patel on Monday, April 4, 2016
    ya. they are very smart, they were stop show ask any question and if ask any question but it didnt show publically. on top they never reply us on website or by mail.
  • Posted by Keir Nolan on Monday, April 4, 2016
    Just had this response from Elephone Mobile. Looks like they definitely don't have stock, but are expecting some. Lines up with what Adrian Schulze said earlier. Thank you for your mail. Sorry for waiting. We just got news from warehouse that the next patch of P9000 is delay for several days. Would you mind to wait 3-5 business days? Sorry for all inconvenience. Have a nice day. Best Regards Maggie Elephone Support Center
    1 people found this answer helpful.
  • Posted by Mildred Attard on Monday, April 4, 2016
    Did anybody get a tracking number? On 05/04/2016 I received an email saying that my parcel has been shipped and got a tracking number. However, I have no idea where I can check out where my parcel is. Does anyone have an idea? Can you help me check please?
  • Posted by Mildred Attard on Monday, April 4, 2016
    Please note that today's date is 14/04/2016 not 04/04/2016
  • Posted by 1111 1111 on Monday, April 4, 2016
    I have cancelled my order and i have been issued a refund within a day of me escalating the problem with Paypal. They do not have stock. So you guys will be in for a long wait. My suggestion is to cancel and buy from elsewhere.
  • Posted by Al on Monday, April 4, 2016
    My order here was placed Feb 5th. I think I was one of the first here to file a Paypal dispute and get a refund. (April 4th) April 5th I ordered the P9000 from Elephonemobile.com. $219 I emailed them describing the runaround I got from the previous company I tried to get this phone from and told them to just be honest with me and when this order will be filled. I received a email from the that said "sorry for reply you late , because of the first batch black p9000 come , we are busy for shipping the p9000 orders .we ship as the order place time , your order can ship about April 20th . Well, we will see how that goes. I don't think their is any site that will ship the phone within 2-3 days of the order being placed. I will give this one until April 25th before requesting a refund. I would just forget about it and get the Redmi Note 3 Pro but I already have the screen protector, case, rapid charger and wireless charger for the P9000
  • Posted by Al on Monday, April 4, 2016
    ^ Posted April 14th not April 4th
  • Posted by Mircea Barbonta on Monday, April 4, 2016
    Hi. I canceled my order. PayPal has refunded my money and I bought the phone antelife.com and is already underway. So cancel all orders and purchase of this product is also cheaper 196.10 euros and are preparing orders faster. Good luck.
Posted by Cate, Monday, April 4, 2016

Question:

Hello. Which country do you dispatch from? Is it possible to mark it as present as I am worried about taxes I would need to pay to my countries customs?

1 people had same question.

Answers:

  • Posted by Elephone Mobile on Monday, April 4, 2016

    Elephone Mobile:
    Thank you for your mail.
    We are Elephone Mobile online store,we have Elephone P9000 Phone in stock and ready to send,we will send your package from our Elephone warehouse,we will print your package value with low price.

    1 people found this answer helpful.
  • Posted by Mircea Barbonta on Monday, April 4, 2016
    I have opened a Paypal dispute from demanding the elephonestore.com to send me your phone or I return the money as soon as possible. I am now waiting answer from Paypal. I advise all those who still wait for the phone to do the same.
    1 people found this answer helpful.
  • Posted by A A on Monday, April 4, 2016
    Seriously, when will you going to ship orders ???? Please put clear statement regarding shipping delay for your customers, otherwise you would lose credibility. I hope you take quick action for this matter.
Posted by Arturas Serbenta, Monday, April 4, 2016

Question:

I bought the elephone P9000 three weeks ago and I didn't receive any email to confirm the sending. Did you know when will you send it?

22 people had same question.

Answers:

  • Posted by Elephone Mobile on Monday, April 4, 2016

    Elephone Mobile:
    Thank you for your mail.
    We are Elephone Mobile online store,we have Elephone P9000 Phone Grey Color version in stock,Can you tell us your order number?We will resend the tracking number for you,Any question please tell us.

  • Posted by Petar Petkov on Monday, April 4, 2016
    Orders from three weeks ago implemented and those from two months ago when? Or should I go to PayPal
    1 people found this answer helpful.
  • Posted by Jonathan Mccoll on Monday, April 4, 2016
    I'm two days away from requesting a PayPal refund. I'm beginning to think that this site is a scam.
    3 people found this answer helpful.
  • Posted by Al on Monday, April 4, 2016
    Hope this might help you. I placed my order Feb 5. After waiting patiently for any info after March 29th I contacted these guys to find out when it would be shipped. I received this "As we arrange shipping according to your order number, there maybe some delay of part orders. We got your message and will send out your package around 2-3 business days." I sent a response asking what they meant by delays on some part orders" I never got an answer. I sent a dispute in with Paypal. I called Paypal and explained the situation. I told them I don't want a refund I want the phone I ordered. I also emailed this company explaining the Paypal dispute was filed because I want to find out when the phone would be shipped and I did not want a refund. Well they chose to refund my money? Why was this ? I believe it was because there was pressure put on them to provide something they didn't have. And that was my phone in stock. I have since purchased it from another company. Have a nice day.
    5 people found this answer helpful.
  • Posted by Mircea Barbonta on Monday, April 4, 2016
    What company ?
  • Posted by Julian Mitterbacher on Monday, April 4, 2016
    I preordered on 11 March and got today the information that my phone is on it´s way. Don´t forget that the preorder ended with 29 March... looks like some people thought that they will recieve the phone on 29 March...
  • Posted by Al on Monday, April 4, 2016
    What information did you receive ? A tracking number ? If it wasn't a tracking number then t isn't on it's way.I pre-ordered Feb 5th and up until yesterday when they refunded my money nothing was on it's way
  • Posted by Nick on Monday, April 4, 2016
    Would like a proper estimate on order if they're saying they've shipped 2000.
  • Posted by Al on Monday, April 4, 2016
    Good point. I didn't hit the panic button and run around screaming where's my phone. I did some research prior to filing my PayPal case. Like I said my order was placed February 5th. I checked back on all the questions asked on this forum in regards to the pre-sale of the p9000. It looks like I wasn't far off from the date that the pre-sale began. So if 2000 phones were shipped I can't understand why my phone wasn't one of them.
  • Posted by Al on Monday, April 4, 2016
    And if in fact they had these phones ready to be shipped why wouldn't they tell me that and send one instead of refunding me my money? I sent them an email saying I didn't want a refund I wanted my phone. Is there anybody out there who in fact has received the tracking number? I would really like to hear from someone who has. Anyone?Just one person.
  • Posted by Julian Mitterbacher on Monday, April 4, 2016
    Al: The status of my order turned from processing to complete, i got a tracking number and i got also a email for the shipping information.
  • Posted by Nick on Monday, April 4, 2016
    Julian what was your order number if you don't mind me asking just so I can see how far behind I am.
  • Posted by Al on Monday, April 4, 2016
    Congratulations Jullan !! So they DO actually have phones. So why did they return my money when I told them all I wanted was my phone. So a march 11 order was placed and my Feb 5 order wasn't. Just another thing to piss me off about dealing with this company. I'm glad someone is getting a phone. I'm not glad I wasted 60 days of waiting for a phone to hear they sent one out 1 day after refunding my money. Especially after telling them I wanted a phone not a refund !!! I'm done posting here. Thanks to everyone for listening to me complain, Good luck with all your orders.
  • Posted by Julian Mitterbacher on Monday, April 4, 2016
    Nick: 14700027187 Al: Beside that the date of your preorder was earlier than mine, it could be, that they have done some "collected shipments" as effect to the huge amount of orders... or in other words: 1 day send out to this continent, the other day to another.. i ordered for europe.. but that´s just a personal thinking and i don´t know if it´s true.
    1 people found this answer helpful.
  • Posted by Al on Monday, April 4, 2016
    My order "WAS" 14700023188. You could be right Julian. I am in Canada. All I really wanted was an honest answer to the questions I was asking about my order. If they said " there is a delay, or the phones aren't working properly or we are shipping to other countries first - then that would have been fine. I was tired of the run around and BS responses.
    4 people found this answer helpful.
  • Posted by Al on Monday, April 4, 2016
    So today they sent me an email saying "Thank you for your mail. Have you got the refund? After you got it, you can replace your order." HA !!!! are you kidding me ? So now I go back to the bottom of the waiting list while I already have been waiting over 60 days for nothing ? I felt like saying you ship me the phone THEN I'll send you the money!
    1 people found this answer helpful.
  • Posted by Mircea Barbonta on Monday, April 4, 2016
    I have opened a Paypal dispute from demanding the elephonestore.com to send me your phone or I return the money as soon as possible. I am now waiting answer from Paypal. I advise all those who still wait for the phone to do the same.
    1 people found this answer helpful.
  • Posted by A A on Monday, April 4, 2016
    Seriously, when will you going to ship orders ???? Please put clear statement regarding shipping delay for your customers, otherwise you would lose credibility. I hope you take quick action for this matter.
  • Posted by Kevin Moloney on Monday, April 4, 2016
    I ordered on 9th march (order no ending 26772) and got order complete and tracking number on 4th april
  • Posted by Al on Monday, April 4, 2016
    Well that is complete bullshit !! I ordered mine Feb 5th so while they were shipping your March 9th order out April 4th they were refunding my Feb 5th order the exact same day !! What a crock of SHIT !!
  • Posted by Al on Monday, April 4, 2016
    Be aware people these guys ARE NOT shipping out orders in the order they were received
  • Posted by Kevin Moloney on Monday, April 4, 2016
    Should of said i am from europe (not that it should matter) and while i have tracking number it is not registering at the moment when tracked.I used registered airmail as DHL/FEDEX always seem to hold me for ransom for customs duty(they have arrangement with my country's customs).I hope tracking will start working soon or will be suspicious of fake tracking number
  • Posted by Stephanie on Monday, April 4, 2016
    Hi, My order: #14700030855 was placed on: April 5, 2016 5:21:20 AM PDT and all the item stated in stock with the phone info mentioning shipping within 48 hours. My email mentioned that once the package ships you will send an email with a link to track the order. I have not gotten that email in the past 146 hours. When will you ship it and send me my tracking code?
  • Posted by Stephanie on Monday, April 4, 2016
    And what is with the posted dates? It is currently: April 11th 07:33:30 AM
  • Posted by K on Monday, April 4, 2016
    [11th April 16:18 CET] Order #230xx and still awaiting shipment to Europe via "express" shipping.
  • Posted by Mildred Attard on Monday, April 4, 2016
    (14/04/2016) I placed order for Europe on 29/02/2016 and on 05/04/2016 I received an email saying that my parcel has been shipped and got a tracking number. However, I have no idea where I can check out where my parcel is. Does anyone have an idea? Can you help me check please?
Posted by Gillian Bayle, Monday, April 4, 2016

Question:

Do you offer a guarantee ? Do you provide a French electric outlet ?

Answers:

  • Posted by Elephone Mobile on Monday, April 4, 2016

    Elephone Mobile:
    Thank you for your mail.
    We are Elephone Mobile online store,all our Elephone come with 12 months warranty,Elephone P9000 Phone with EU charger.

  • Posted by Al on Monday, April 4, 2016
    Hope this might help you. I placed my order Feb 5. After waiting patiently for any info after March 29th I contacted these guys to find out when it would be shipped. I received this "As we arrange shipping according to your order number, there maybe some delay of part orders. We got your message and will send out your package around 2-3 business days." I sent a response asking what they meant by delays on some part orders" I never got an answer. I sent a dispute in with Paypal. I called Paypal and explained the situation. I told them I don't want a refund I want the phone I ordered. I also emailed this company explaining the Paypal dispute was filed because I want to find out when the phone would be shipped and I did not want a refund. Well they chose to refund my money? Why was this ? I believe it was because there was pressure put on them to provide something they didn't have. And that was my phone in stock. I have since purchased it from another company. Have a nice day.
    3 people found this answer helpful.
  • Posted by A A on Monday, April 4, 2016
    Seriously, when will you going to ship orders ???? Please put clear statement regarding shipping delay for your customers, otherwise you would lose credibility. I hope you take quick action for this matter.
  • Posted by Kevin Moloney on Monday, April 4, 2016
    I ordered on 9th march (order no ending 26772) and got order complete and tracking number on 4th april .Received my phone today 27/04(singapore registered airmail )which would be roughly correct time for delivery.Updated OTA to latest 22/04/16 firmware which is meant to solve fingerprint scanner,camera,battery drain plus other bugs.Everything fine only niggle is phone box came with very little bubblewrap protection but phone came in perfect order.So to recap delivery time to my country(Ireland) was correct so perhaps soon more people will receive
Posted by pia, Monday, April 4, 2016

Question:

somebody received the phone??? i want to buy but i read too much problems with the delivery..

1 people had same question.

Answers:

  • Posted by Elephone Mobile on Monday, April 4, 2016

    Elephone Mobile:
    Thank you for your mail.
    We have Elephone P9000 Phone Grey Color version in stock and ready to send,we support worldwide shipping,we will send your package according your order number in two or three business days.

  • Posted by Ulrik Nørgaard on Monday, April 4, 2016
    You dont have it in stock. Says that you will send within 48Hours and i payed for Expedited delivery. Its been over a week and no trcking number or anything. I checked out as a guest, so i dont even have an account. This is so bad. Why dont you be honest on the product page and tell the real delivery, so people can go elsewhere, instead of wasting time with this bullS***
  • Posted by A A on Monday, April 4, 2016
    Seriously, when will you going to ship orders ???? Please put clear statement regarding shipping delay for your customers, otherwise you would lose credibility. I hope you take quick action for this matter.
  • Posted by Gregory Montemont on Monday, April 4, 2016
    purchased there is 8 days ago... they said "in stock" and "shipment under 48h"... I paid the express delivery... the statement is still "processing"... no answer to my email...
Posted by Laci, Monday, April 4, 2016

Question:

Is there a queue only on the white one or is even the grey/black one out of stock? How long delivery time to PRC, Shanghai?

1 people had same question.

Answers:

  • Posted by Elephone Mobile on Monday, April 4, 2016

    Elephone Mobile:
    Thank you for your mail.
    We are Elephone Mobile online store,we have Elephone P9000 Phone Grey Color version in stock and ready to send,we will send your package according your order number in one or two business days.

  • Posted by A A on Monday, April 4, 2016
    Seriously, when will you going to ship orders ???? Please put clear statement regarding shipping delay for your customers, otherwise you would lose credibility. I hope you take quick action for this matter.
    1 people found this answer helpful.
Posted by Jon, Saturday, April 2, 2016

Question:

Can I use this phone in Spain?

1 people had same question.

Answers:

  • Posted by Elephone Mobile on Saturday, April 2, 2016

    Elephone Mobile:
    Thank you for your mail.
    Of course,all our Elephone support working in Spain.

Posted by Tobi, Saturday, April 2, 2016

Question:

Where can i buy a case?

1 people had same question.

Answers:

  • Posted by Elephone Mobile on Saturday, April 2, 2016

    Elephone Mobile:
    Thank you for your mail.
    We will release Elephone P9000 Case on our website.

  • Posted by Goumiri Soufiane on Saturday, April 2, 2016
    My ordre number 14700023439 when you this phone ,i placed this ordre 9 feb and i stil waiting 2 months is a timelife
  • Posted by Al on Saturday, April 2, 2016
    I place my order February 6th. Last email I received said 2 or 3 more business days.
  • Posted by Kashif Rehman on Saturday, April 2, 2016
    Any info about shipping?
  • Posted by A A on Saturday, April 2, 2016
    Seriously, when will you going to ship orders ???? Please put clear statement regarding shipping delay for your customers, otherwise you would lose credibility. I hope you take quick action for this matter.
Posted by Julian Echeverri, Saturday, April 2, 2016

Question:

1- Why the color black is more ship to color white? (P9000)? 2- You test the phone before to send? 3- You declare the phone in the box?

3 people had same question.

Answers:

  • Posted by Elephone Mobile on Saturday, April 2, 2016

    Elephone Mobile:
    Thank you for your mail.
    We have Elephone P9000 Grey Color version in stock and ready to send,we support worldwide shipping,the White Color version will delay for one or two weeks.We will print your package value with low price.

  • Posted by Elodie Blandin on Saturday, April 2, 2016
    I bought the elephone P9000 two weeks ago and I didn't receive any email to confirm the sending. Did you know when will you send it?
    1 people found this answer helpful.
  • Posted by Al on Saturday, April 2, 2016
    8 weeks ago for me. Still no confirmation. Was recently told 2-3 more days
  • Posted by Ana Pernía on Saturday, April 2, 2016
    Tthey told me the last Thursday that they would send it in 3 or 4 days. I'm still wainting...
  • Posted by Al on Saturday, April 2, 2016
    This is what I was sent quote - "As we arrange shipping according to your order number, there maybe some delay of part orders. We got your message and will send out your package around 2-3 business days." I don't know what they mean by part order
  • Posted by Antony Ancil on Saturday, April 2, 2016
    I don't know, perhaps. these guys could be fake. it is more than one month i placed the order and it is disgusting automated computer generated messages that we receive on enquiry.
  • Posted by Al on Saturday, April 2, 2016
    If I don't receive confirmation by next thursday that my order has been shipped I will be filing a refund request through paypal.
  • Posted by Mateusz Flis on Saturday, April 2, 2016
    Same. Bought 24/03 still processing.
  • Posted by Al on Saturday, April 2, 2016
    Feb 6th for me
  • Posted by Krunal Patel on Saturday, April 2, 2016
    same as me, i also got message same as 2-3 working day will be shipped after many inquiry by mail. i believe they are making fool us. i am also wait few day then i will cancel the order and filling a refund request through paypal.
  • Posted by Gustavo Rojas Arteaga on Saturday, April 2, 2016
    Same. Bought 09/03 still processing.
  • Posted by Mircea Barbonta on Saturday, April 2, 2016
    I just made the order on 08.03 am and still I wait to send it. Continue "Processing". Let's see how wait for the phone.
  • Posted by Mircea Barbonta on Saturday, April 2, 2016
    Eu am comanda numarul 14700026857 din 08.03. Ne poate spune cineva ce numar de comanda se impacheteaza actualmente ?
  • Posted by Mircea Barbonta on Saturday, April 2, 2016
    I order number 14700026857 from 08.03. Can anyone tell us what number of order packs are now?
  • Posted by Al on Saturday, April 2, 2016
    Has ANYBODY here received their phone yet ?
    1 people found this answer helpful.
  • Posted by Al on Saturday, April 2, 2016
    I just files a dispute through Paypal in the Resolution center for an item not received. The seller should contact me with a resolution. Now when I log onto my account here it says "Order #14700023188 - PayPal Reversed " I don't want my money back I want my phone.
  • Posted by Mircea Barbonta on Saturday, April 2, 2016
    Wait untill 12/04 and if not shipped until then I withdraw the money and buy it elsewhere. http://www.elephone.hk/online.html are plenty other sites, it sells. Greetings to all.
  • Posted by Al on Saturday, April 2, 2016
    Why wait until April 12 ? Is there something relevant to that date ? At this point no one else is selling this phone for $219. Not that I can find
  • Posted by Mircea Barbonta on Saturday, April 2, 2016
    Wait until 12.04 for the launch was made on 29.03 and from 05.04 supposed to start delivering phone. And give them a week's time because there are many orders. If in 12.04 appears in status "Processing" want their money back through Paypal.
  • Posted by Al on Saturday, April 2, 2016
    Where are you getting this information from? If this is the case then why wasn't this explained to us on this site? If it was then they wouldn't be getting all these questions asked. If this was explained to me by someone from this company I would have waited until April 12th before filing a case with Paypal. The problem here is none of us are getting answers.
  • Posted by Al on Saturday, April 2, 2016
    Well looks like this site has refunded my money. No attempt to resolve my Paypal resolution by sending me the phone I ordered 2 months ago. I even sent them an email saying I didn't want a refund I wanted my the phone I ordered. Good luck to all of you. I am going elsewhere to buy my phone. Somewhere that has better customer service. 2 months of waiting for nothing !!
  • Posted by Al on Saturday, April 2, 2016
    This should tell the rest of you something. Instead of responding to my Paypal dispute by telling me the phone will be shipped in the next week or two the immediately refund my money. Looks like you are all in for a long wait
Posted by CONRAD CADOGAN, Saturday, April 2, 2016

Question:

Can you connect via lan to the internet on the p9000. If so do you sell an otg cable for this?

Answers:

  • Posted by Elephone Mobile on Saturday, April 2, 2016

    Elephone Mobile:
    Thank you for your mail.
    Elephone P9000 Phone support Wifi Connect.

Posted by Dave, Saturday, April 2, 2016

Question:

Is this really the P9000 with the metal frame for $219 pre-order or is this the P9000 lite with the plastic frame?

Answers:

  • Posted by Elephone Mobile on Saturday, April 2, 2016

    Elephone Mobile:
    Thank you for your mail.
    We are Elephone Mobile online store,Elephone P9000 Phone is in stock and ready to send,come with metal frame.

Posted by leigh, Saturday, April 2, 2016

Question:

Shipping date was shown as 29th March. Is shipping delayed , no tracking received for my order.

Answers:

  • Posted by Elephone Mobile on Saturday, April 2, 2016

    Elephone Mobile:
    Thank you for your mail.
    We are Elephone Mobile online store,we have Elephone P9000 Phoen in stock and ready to send,all Elephone P9000 orders will be send this week.Any question please tell us.

  • Posted by Al on Saturday, April 2, 2016
    You are in a long line up of pre-orders. I placed my order two months ago and was recently told that it would be 2-3 more business days before it will be shipped.
  • Posted by A A on Saturday, April 2, 2016
    Seriously, when will you going to ship orders ???? Please put clear statement regarding shipping delay for your customers, otherwise you would lose credibility. I hope you take quick action for this matter.
Posted by Mateusz Flis, Saturday, April 2, 2016

Question:

Hi, when i will get tracking number ?

1 people had same question.

Answers:

  • Posted by Elephone Mobile on Saturday, April 2, 2016

    Elephone Mobile:
    Thank you for your mail.
    We are Elephone Mobile online store,all our package come with tracking number.Please check your account or your mail with tracking number.

  • Posted by Al on Saturday, April 2, 2016
    You are in a long line up of pre-orders. I placed my order two months ago and was recently told that it would be 2-3 more business days before it will be shipped.
  • Posted by A A on Saturday, April 2, 2016
    Seriously, when will you going to ship orders ???? Please put clear statement regarding shipping delay for your customers, otherwise you would lose credibility. I hope you take quick action for this matter.
Posted by Richard Cooper, Saturday, April 2, 2016

Question:

Hi, My order number is 14700028555, when will it be despatched? Thanks.

1 people had same question.

Answers:

  • Posted by Elephone Mobile on Saturday, April 2, 2016

    Elephone Mobile:
    Thank you for your mail.
    We have Elephone P9000 Phone in stock and ready to send,all our package will be send in one or two business days.

  • Posted by Al on Saturday, April 2, 2016
    My order is 5000 numbers lower than yours and was placed almost two months ago. I was just told it would be another 2-3 days before it will be shipped.
    2 people found this answer helpful.
Posted by Nick, Saturday, April 2, 2016

Question:

Hi I ordered the P9000 on the 20th March. When is this going to ship?

Answers:

  • Posted by Elephone Mobile on Saturday, April 2, 2016

    Elephone Mobile:
    Thank you for your mail.
    We are Elephone Mobile online store,all our package come with tracking number,we have Elephone P9000 Phone in stock and ready to send,all order will update the tracking number in one or two business days.

  • Posted by Al on Saturday, April 2, 2016
    This might give you an idea. I ordered mine 2 months ago and it still hasn't been shipped. You are in a long line up of pre orders
Posted by Moulesh, Saturday, April 2, 2016

Question:

Hi I pre ordered the elephone p9000 and am still waiting for updates on delivery and shipment. Can you please advise.

Answers:

  • Posted by Elephone Mobile on Saturday, April 2, 2016

    Elephone Mobile:
    Thank you for your mail.
    We are Elephone Mobile online store,we have Elephone P9000 Phone in stock and ready to send,we will send your package according your order number,all our package come with tracking number,we support Paypal and Bank Transfer.

  • Posted by Al on Saturday, April 2, 2016
    You are in a long line up of pre-orders. I placed my order two months ago and was recently told that it would be 2-3 more business days before it will be shipped.
Posted by giuseppe, Saturday, April 2, 2016

Question:

Any chance that you can ship the phone before 29th march because you have it already in stock?

1 people had same question.

Answers:

  • Posted by Elephone Mobile on Saturday, April 2, 2016

    Elephone Mobile:
    Thank you for your mail.
    We have Elephone P9000 Phone in stock and ready to send,we will send your package according your order number.All our package will be send in two or three business days.

  • Posted by Al on Saturday, April 2, 2016
    You are in a long line up of pre-orders. I placed my order two months ago and was recently told that it would be 2-3 more business days before it will be shipped.
Posted by K. Groenke , Saturday, April 2, 2016

Question:

I would like to buy US version of P9000 to work on T-Mobile bands. Please email when in stock or available for pre-order. Thanks!

Answers:

  • Posted by Elephone Mobile on Saturday, April 2, 2016

    Elephone Mobile:
    Thank you for your mail.
    We have Elephone P9000 Phone in stock and ready to send,we support worldwide shipping,Elephone P9000 Phone do not support 4G LTE network in US.

Posted by Gilraen30 , Saturday, April 2, 2016

Question:

Hi there , I want to know if you really have stock of this phone now? Thank u

Answers:

  • Posted by Elephone Mobile on Saturday, April 2, 2016

    Elephone Mobile:
    Thank you for your mail.
    We have Elephone P9000 Phone in stock and ready to send,we support worldwide shipping,we will send your package according your order number.

  • Posted by Al on Saturday, April 2, 2016
    You are in a long line up of pre-orders. I placed my order two months ago and was recently told that it would be 2-3 more business days before it will be shipped.
Posted by Sven Froeliche, Saturday, April 2, 2016

Question:

Habe u in stock? how fast do u ship?

Answers:

  • Posted by Elephone Mobile on Saturday, April 2, 2016

    Elephone Mobile:
    Thank you for your mail.
    We have Elephone P9000 Phone in stock and ready to send,we support worldwide shipping.And you will got your package in 3-5 business days by Express.

Posted by Julio, Saturday, April 2, 2016

Question:

where buy wireless charger? Or not stock

Answers:

  • Posted by Elephone Mobile on Saturday, April 2, 2016

    Elephone Mobile:
    Thank you for your mail.
    We will release Elephone P9000 Wireless Charger on our website.

Posted by amit, Saturday, April 2, 2016

Question:

Hi there Do you have them in stock? will you post in 1 day after payment received ? thanks

Answers:

  • Posted by Elephone Mobile on Saturday, April 2, 2016

    Elephone Mobile:
    Thank you for your mail.
    We have Elephone P9000 Phone in stock and ready to send,we support worldwide shipping and you will got your package in 3-5 business days by Express.

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